Community Maintenance Technician I

TRL Systems, Inc.; Fort Lee (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401(k) with employer match

Paid time off

Job summary

Mill Creek Residential is seeking a Service Technician I to maintain the physical condition and curb appeal of a community. The role covers routine maintenance, painting, cleaning, janitorial, and groundskeeping, including repairs in vacant units and responding to resident requests.

Safety, quality, and customer service are core priorities in daily duties. Reporting to the Service Manager and Community Manager, you will perform tasks per Mill Creek standards, attend inspections, and uphold Fair

Qualifications

• High School diploma or GED preferred.
• Experience performing maintenance duties helpful.
• Multi-Family maintenance experience helpful.

Responsibilities

• Maintain the physical condition and appearance of an assigned community in accordance with operating and safety standards.
• Assist in organizing and performing general duties, preventative maintenance, repairs, cleaning and janitorial, and groundskeeping, consistent with Mill Creek Residential operating standards.
• Maintaining the buildings, corridors, stairwells, and breezeways free of trash/dirt/debris/cobwebs.
• Perform maintenance in vacant apartment homes.
• Perform painting in vacant homes.
• Perform service requests in occupied apartment homes.
• Respond to problems with successful routine repairs: plumbing, electrical, carpentry, flooring, hardware & accessories, locks & keys, pool cleaning, and testing, painting, drywall, trash management systems, other trades as needed, and cleaning and janitorial
• Replacement of light bulbs in common areas and buildings
• Pressure washing the buildings and parking areas as needed
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Respond to resident requests promptly, delivering excellent customer service
• Promote safe work practices among on-site team
• Ensure compliance with all Federal, State, and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values, and brand promise in all that they do
• The Service Tech I will perform in accordance with company benchmarks and standards in maintenance, customer service, associate relations, expense control, and all other relevant categories. Specifics may include:
• Providing Exemplary Customer Service - as measured by survey results, online reputation, and other means
• Preparing for Community Inspections - safety/cleanliness/compliance
• Service Request Response and Completion Time
• Service Request Resolution and Quality Control
• Make-ready Completion/Turnover Time
• Move-in Quality (Zero Defects)
• Expense Control in Maintenance Related Categories

Skills

Maintenance

Customer service

Safety compliance

Groundskeeping

Multi-Family maintenance

Education

High School diploma or GED

Tools

Pressure washer

Leaf blower

Ladders

Hand tools

Job description

Mill Creek Residential is seeking a Service Technician I to maintain the physical condition and curb appeal of a community. The role covers routine maintenance, painting, cleaning, janitorial, and groundskeeping, including repairs in vacant units and responding to resident requests.

Safety, quality, and customer service are core priorities in daily duties. Reporting to the Service Manager and Community Manager, you will perform tasks per Mill Creek standards, attend inspections, and uphold Fair