Community Maintenance & Operations Lead

NEW EARTH RESIDENTIAL LLC; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Mentor program for all team members

Monthly and quarterly bonuses

Health, vision, dental and life保险

401k benefits

30% rent discount

Biannual team celebrations

PTO accruals starting at 15 days/year

Virtual and on-site trainings monthly

Job summary

New Earth Residential LLC in Nashville, TN, seeks a Service Manager to oversee apartment communities and lead a team of technicians. Maintain lawns, gardens, facilities, and resident appliances, with on-call responsibilities.

You will manage maintenance programs, ensure safety, and deliver a high-quality resident experience while collaborating with vendors. A high school diploma and strong leadership are required; HVAC/R certification encouraged.

Qualifications

• High school diploma or equivalent required.
• HVAC/R certification encouraged.
• Able to follow precise oral and written instructions.
• Strong leadership and customer-service mindset.
• Proficient with MS Office and basic property-management tools.

Responsibilities

• Provide general maintenance and on-call support as needed.
• Complete service requests in occupied apartments in a timely, compliant manner.
• Oversee maintenance and repairs to protect resident satisfaction and occupancy goals.
• Implement preventive maintenance and manage mechanical systems to preserve property value.
• Ensure grounds and common areas are clean and well maintained at all times.
• Perform safety tasks and deliver courteous 5-star resident service.

Skills

Strong leadership

Customer service

Time management

Communication

Fluent English

On-call availability

Education

High school diploma or equivalent

HVAC/R certification encouraged

Tools

Outlook

Excel

Word

Internet tools

Job description

New Earth Residential LLC in Nashville, TN, seeks a Service Manager to oversee apartment communities and lead a team of technicians. Maintain lawns, gardens, facilities, and resident appliances, with on-call responsibilities.

You will manage maintenance programs, ensure safety, and deliver a high-quality resident experience while collaborating with vendors. A high school diploma and strong leadership are required; HVAC/R certification encouraged.