Community Liaison Worker Level I

NYC Health + Hospitals; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Lincoln Medical and Mental Health Center is a premier acute care hospital in New York City, part of NYC Health + Hospitals. This position supports liaison work between City agencies, local residents, and community organizations to advance housing development and public service programs.

The role may involve field or office duties and supervision as needed, aligned with the department’s mission. Under direct supervision, assists in liaison functions between City agencies, local residents, and

Qualifications

• Preference will be given to applicants with a high school diploma or educational equivalent approved by a State’s Department of Education or a recognized accrediting organization.
• One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining services; or
• Completion of an approved six (6) month training program of combined classroom training and on-the-job experience in community liaison work, plus six (6) months of full-time experience as described in 1 above.

Responsibilities

• Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
• Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.
• Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.
• Assists in the training of subordinate staff.
• Makes written and oral reports as required.
• Keeps records related to programs, activities, objectives, etc.

Education

High school diploma or equivalent

Job description

Marketing Statement

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

Marketing Statement

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

This class of positions encompasses work of varying degrees of difficulty and responsibility in the performance of liaison functions between City agencies, local residents, and community organizations, in order to: provide assistance, obtain participation and support for housing development and community development and implement public service programs. Performs tasks in the field or in an office, as assigned. Supervises staff. All personnel perform related work.

Under direct supervision, assists in liaison functions between City agencies, local residents, and community organizations.

Examples Of Typical Tasks

• Interviews local residents, landlords, government personnel, business people and youths to solicit support for community development programs, to ascertain needs of communities and to determine courses of action to meet those needs which are acceptable to the communities.
• Interviews staff and representatives of governmental, educational, and social agencies and unions for the purposes of securing information for and transmitting information from community organizations and residents.
• Assists in the preparation and distribution of informational materials relating to the programs, objectives, and activities of both communities and educational institutions.
• Assists in the training of subordinate staff.
• Makes written and oral reports as required.
• Keeps records related to programs, activities, objectives, etc.

Minimum Qualifications

Note: Preference will be given to applicants with at least a high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization.

• One (1) year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining services; or
• Completion of an approved six (6) month training program of combined classroom training and on-the-job experience in community liaison work, plus six (6) months of full-time experience as described in 1 above.