Community Service Aide

NYC Health + Hospitals; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

NYC Health + Hospitals Lincoln Medical and Mental Health Center seeks staff to assist in providing community services, acting as liaison between the agency and community members. The role includes interpreting at service centers and supporting outreach programs to improve tenant-management relations and community engagement.

This position emphasizes clear communication, coordination with residents, and ensuring access to services in a compassionate, service-oriented environment.

Qualifications

• Ability to understand and carry out simple instructions.
• Spanish language ability may be required in some cases.
• No formal education requirements for this position.

Responsibilities

• Assist in providing community services by performing liaison functions between the agency and the individuals it serves.
• Serve as interpreter at service centers where needed.
• Support outreach and cooperation with housing authorities and tenants.

Skills

Interpersonal skills

Communication skills

Spanish (optional)

Job description

Marketing Statement
Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

Marketing Statement
Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under immediate supervision, in various City agencies, receives training and assists in carrying out defined tasks to provide necessary and improved community services; performs related work.

Examples Of Typical Tasks

• In various City agencies, assists in providing community services by performing liaison functions between the agency and the individuals it serves.
• In the Department of Social Services, serves as interpreter at service centers. Helps clients fill out and submit forms. Visits elderly persons in their homes or in institutions. Visits children who have no relatives and are confined to public or private institutions.
• Receives apprenticeship training in the auxiliary work relative to the various manpower and community development programs of the Human Resources Administration and its constituent agencies.
• Works with community groups in community health programs, such as the elimination of areas of infestation, and other pest control activities. Participates in the removal of garbage and trash from vacant lots, backyards and other areas.
• In the New York City Housing Authority, works to improve tenant-management relations.
• May contact residents of projects and surrounding neighborhoods to elicit their support and participation in group recreation activities, such as sports, games, flower gardening, choral singing and bus outings. Also assists in the direction of tenant activities programs at the projects.
• May interpret and discuss these programs with individual tenants, tenant and community leaders, and tenant and community groups.
• Sets up and coordinates schedules of activities and organizes team competitions.
• In the Housing Authority and in the Department of Housing Preservation and Development, distributes informational material to neighborhood residents and business owners.
• May perform routine office tasks such as filing, keeping records and typing. May answer telephones and make referrals or take messages. May act as messenger when required.
• Generally is called upon to improve communication between the community and the agency.

Minimum Qualifications
The ability to understand and carry out simple instructions. In some cases the ability to speak Spanish may be required. There are no formal education requirements for this position.