Community Liaison / Home Care Consultant

Home Instead; Skippack (Montgomery County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Job summary

Home Instead in Skippack, PA is seeking a Community Liaison / Home Care Consultant to expand awareness among hospitals, clinics and senior communities across Montgomery County, helping families start care when they need it.

You will handle in-person outreach (about 50%) and rapid follow-up on inquiries, scheduling consultations after training, and meticulous CRM logging to track 50+ relationships and referrals in the territory.

Qualifications

• New and recent college graduates in health sciences, health administration, psychology, social work, communications, business or marketing.

Responsibilities

• Visit discharge planners, social workers, case managers, physician offices, rehab centers and senior living communities — 15–20 face-to-face visits a week once ramped up.
• Drop off resources, learn what each partner needs, and follow up the same day.
• Represent us at chamber events, senior fairs, church and library talks on dementia and aging at home.
• Call back every new inquiry within the hour — speed wins families.
• Schedule and join in-home care consultations; after training, lead them yourself.
• Follow up with families who haven't decided yet, kindly and consistently.
• Log every visit, call and referral in our CRM.

Skills

People skills

Communication

Organizational skills

CRM experience

Education

New grads in health sciences / health administration / psychology / social work / communications / business or marketing

Job description

Community Liaison / Home Care Consultant

Home Instead of Skippack · Skippack, PA · Full-time · Field territory across Montgomery County (Collegeville, Lansdale, Harleysville, Souderton, North Wales and nearby)

Pay: 40,000–50,000 per year (base + commission) · Uncapped commission on every new client who starts care · paid training · paid vacation

The role in one sentence

You'll be the person who makes sure every hospital, rehab, doctor's office and senior community in our territory knows to call Home Instead when a family needs help — and you'll help those families start care fast.

What your week looks like

Community Liaison — out in the community (about 50%)

• Visit discharge planners, social workers, case managers, physician offices, rehab centers and senior living communities — 15–20 face-to-face visits a week once you're ramped up.
• Drop off resources, learn what each partner needs, and follow up the same day.
• Represent us at chamber events, senior fairs, church and library talks on dementia and aging at home.

Home Care Consultant — helping families start care (about 50%)

• Call back every new inquiry within the hour — speed wins families.
• Schedule and join in-home care consultations; after training, lead them yourself.
• Follow up with families who haven't decided yet, kindly and consistently.
• Log every visit, call and referral in our CRM.

First 90 days

• Month 1: Learn our services, shadow consultations with the owner and care team, build a list of 50 referral contacts.
• Month 2: Run your own visit route; hold your first consultations.
• Month 3: 15+ visits a week and new clients starting care every month.

You're a fit if you

• Love meeting new people and don't mind walking into a building where nobody knows you yet.
• Are organized enough to track 50+ relationships without dropping one.
• Stay calm and kind with a family on a hard day.
• Are motivated by earning more when you produce more.
• New and recent college grads in health sciences, health administration, psychology, social work, communications, business or marketing.
• Healthcare, hospice or home health liaisons; senior living sales; pharma or medical sales.
• Former caregivers, CNAs, medical assistants or front-desk healthcare staff ready to move into sales.

No prior sales experience required — we train you.

Requirements

• Pass a background check
• Comfortable driving 75–150 miles a week in the territory
• Real responsibility from day one in a small, fast-moving local office
• Uncapped commission — your effort sets your income
• Training from a national senior care brand
• Work that keeps local seniors safe in their own homes

Each Home Instead franchise office is independently owned and operated. We are an equal opportunity employer.