Community Liaison

Alpine Care Home Health; Troy (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and multiple health benefit options

Career growth and development

Mentorship and continued learning opportunities

Engaging and mission driven workplace

401(k) matching

Mileage reimbursement (if eligible)

Job summary

A healthcare service provider is seeking a Community Liaison in Troy, Michigan. Your mission will be to drive census growth by cultivating relationships within the local market, while ensuring seamless care coordination for patients. The ideal candidate has experience in healthcare sales, strong CRM proficiency, and excellent interpersonal skills. This full-time position offers competitive salary and benefits, with growth opportunities in a mission-driven environment.

Qualifications

• Experience in healthcare sales, particularly with physician offices or hospitals.
• Strong proficiency with CRM platforms and ability to analyze data.
• Ability to travel daily within the assigned market.

Responsibilities

• Develop market growth strategies to meet census and referral targets.
• Maintain records and review performance with leadership.
• Collaborate with leadership to create tailored growth plans.

Skills

CRM proficiency

Interpersonal skills

Communication skills

Problem-solving skills

Sales experience

Education

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

The Community Liaison serves as the face of Alpine Care Home Health within their local market. This individual is responsible for driving census growth by building and maintaining strong relationships with referral sources, ensuring a seamless experience for partners and patients alike. The role requires a strategic, data-informed approach to business development and a deep understanding of both the healthcare landscape and our commitment to delivering best-in-class patient care.

Key Responsibilities

• Execute weekly, monthly, and quarterly market growth strategies to achieve census and referral targets
• Maintain detailed records of all meetings, activities, and referral trends in the company CRM; review performance data regularly with leadership
• Collaborate with market leadership to develop tailored growth plans based on data insights and local market dynamics
• Analyze payer mix and competitive landscape to identify opportunities aligned with Alpine Care's strengths
• Serve as a consistent point of contact for referral sources, providing timely updates on patient status and care coordination
• Partner with intake and clinical teams to facilitate complex referral processes and ensure smooth onboarding of new patients
• Support execution of strategic growth initiatives and identify new business opportunities within your territory
• Ensure full compliance with HIPAA and all relevant regulations regarding patient privacy and health information

Qualifications

• Experience in a similar field. Bachelor’s degree preferred
• Strong proficiency with CRM platforms and Microsoft Office Suite
• Proven track record of success in healthcare sales, preferably with experience in physician offices, hospitals, or skilled nursing facilities
• Excellent interpersonal, communication, and problem-solving skills
• Ability to travel daily within your assigned market to attend meetings, events, and engage with referral sources

Preferred Knowledge, Skills and Experience

• Self‑motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training
• Established book of business or referral partnerships within the home health or senior care sector is a plus

Perks and Benefits

• Competitive salary and multiple health benefit options
• Career growth and development
• Mentorship and continued learning opportunities
• Engaging and mission driven workplace
• 401(k) matching
• Mileage reimbursement (if eligible)

Every person on our team helps shape the future of Alpine Care Home Health. If you're excited by meaningful work and shared impact, we’d love to hear from you.

Seniority Level

• Associate

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industries

• Home Health Care Services