Community Liaison

Puget Sound Home Health and Hospice; Tacoma (WA); Remote; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health/dental/vision coverage

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

Pennant Group, Inc. seeks a Home Health and Hospice Community Liaison for Pierce County. You will connect referral sources, patients, and clinical teams, ensuring seamless transitions and high-quality care.

This is a strong, field-focused sales role in a growing network. Base salary ranges from $85,000 to $105,000 per year, DOE, plus bonuses and comprehensive benefits including health coverage, 401(k), tuition reimbursement, and paid time off.

Qualifications

• Experience in medical sales or home health/hospice settings is preferred.
• Strong communication, negotiation and relationship-building skills are essential.
• Knowledge of Medicare guidelines is a plus but not required.

Responsibilities

• Respond to patient and referral source requests and concerns.
• Forge partnerships with hospitals, physicians and community organizations to expand access to care.
• Educate referral sources on Pennant’s services to ensure timely, appropriate patient care.
• Coordinate smooth admissions for patients transitioning to hospice.
• Travel to represent the agency and build strategic relationships with health systems and providers.
• Identify and manage potential clients, patients and referral sources, meeting hospice referral/admission goals.

Skills

Medical sales experience

Communication

Negotiation

Relationship-building

Empathy

Emotional intelligence

Education

Associate or Bachelor’s degree in Marketing/Business/health-related science

Job description

Puget Sound Health & Hospice, a 5-star Medicare-rated agency, is seeking to add a Home Health and Hospice Community Liaison for Pierce County.As a Home Health and Hospice Community Liaison, you’ll be the vital link between referral sources, patients, and our clinical team—ensuring seamless transitions and exceptional experiences. If you’re passionate about connecting people to life-changing care, this is your opportunity.Pay That Rewards Your EffortBase salary is $85,000 to $105,000 annually, DOE plus bonusesAdditional incentive bonuses based on productivity and individual performanceMedical, Dental, and Vision coverage with HSA and FSAFree telehealth programs for convenient access to carePaid holidays, sick leave, and PTO to promote work-life balance401(k) with company match and paid Life and AD&D insuranceMonthly car/gas stipend and tuition reimbursementEmployee Assistance Program, emergency fund access, and referral bonusesFlexible scheduling and a fun, collaborative, and supportive team environmentProfessional development: Comprehensive training, tuition reimbursement, and mentorship to help you achieve your goalFlexibility That Enhances Your LifeWe understand that professionals have different needs at different stages of life. That’s why we offer flexibility that empowers you:Manage your own schedule to align with your life and your marketAutonomy to plan your day around building relationships and driving resultsSupport from a team that values your independence and empowers your successYour Impact as a Home Health and Hospice Community LiaisonThis is a strong sales position with 80-90% of time spent in the field. We are looking for motivated, hungry, and goal-oriented sales staff.You must have prior medical sales experience (preferably in home health or hospice) with a preferred current book of business.Respond to patient and referral source requests and concernsForge strong partnerships with hospitals, physicians, and community organizations to expand access to care by meeting face-to-face with potential key referral sourcesEducate referral sources on Alpha’s services, ensuring patients receive the right care at the right time while maintaining positive relationships with current referral sourcesCoordinate smooth, timely admissions for patients transitioning to hospiceTravel to and represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groupsIdentifies, contacts, and manages potential clients, patients, and referral sourcesSources potential, appropriate patients in the community through meeting with referral sources and patientsMeet and/or exceed hospice referral and admission goalsWhat You Bring to the TableAn associate or bachelor’s degree in Marketing, Business, or health-related science is preferred, but not requiredExceptional communication, negotiation, and relationship-building skillsKnowledge of Medicare guidelines for home health is a big plus, but not requiredPossesses tenacity, empathy, emotional intelligence, and a solutions-oriented mindsetClinicians (therapists/nurses/social workers) are strongly encouraged to applyLicensed and insured driver with reliable transportation (daily travel is required)We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:Customer Second (Employee First!)AccountabilityPassion for LearningLove One AnotherIntelligent Risk TakingCelebrationOwnershipThe employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.