COMMUNITY LIAISON

VNAcare; Rancho Cucamonga (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive orientation/on-the-job

Medical, Dental and Vision

Life / AD&D

Short-Term/Long-Term Disability

Retirement Plan with employer match

Flexible Spending Accounts

Employee Assistance Program

Educational Assistance / Continuing Ed

Sick, Vacation, Holiday Pay

Job summary

VNAcare, a not-for-profit leader in home care, seeks a Community Liaison to drive referrals and partnerships across San Bernardino and Riverside counties. The role focuses on field-based sales, education, and community engagement to expand access to hospice and home care services.

Day shifts from 8:00am to 5:00pm, with a full-time schedule. Applicants with health professional background and business development experience are encouraged to apply, as they will join a team committed to

Qualifications

• Licensed or unlicensed health professional with experience in business development.
• Knowledgeable about home health care, hospice, managed care, community relations, home care trends and reimbursement issues.

Responsibilities

• Spend 75% of time in the field selling/marketing VNA & Hospice services, generating referrals and increasing sales.
• Provide professional and community education on agency programs and services.
• Participate in Community Health Fairs and events in the territory.
• Join appropriate associations/service groups to build networks.
• Communicate with the Director of Business Development about territory activities.
• Identify new referral sources and develop plans to generate referrals.
• Monitor patient and referral source satisfaction during field visits and maintain records.
• Develop contracts with facilities (RCFEs and SNFs) to generate referrals.

Skills

Healthcare background

Business development

Job description

VNAcare, a not-for-profit leader in home care, is looking for dedicated healthcare professionals to join our team.

Join our team and provide compassionate care to patients in your community! We are a leader in Hospice services that offers the best programs available in San Bernardino, Riverside and Eastern Los Angeles counties. Come on board with us as a Community Liaison!!!

With offices throughout Southern California, you can become part of the team who continues to be a leader in providing professional and comprehensive care to critically, chronically or terminally ill patients in our community.

Our clinicians enjoy flexible schedules including limited weekends/after-hours/on-call which promotes a healthy work-life balance.

We offer competitive salaries, mileage reimbursement, and a generous benefits package.

Benefits include:

• Comprehensive orientation/on-the-job training program
• Medical, Dental and Vision
• Life / AD&D
• Short-Term/Long-Term Disability
• Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program
• Educational Assistance / Continuing Education
• Sick, Vacation, Holiday Pay

The Community Liaison position is open in our Rancho Cucamonga location covering San Bernardino, Loma Linda, Yucaipa, Redlands and Fontana service areas. This is a Full-time position during our day shift from 8:00am-5:00pm.

Requirements of the Community Liaison:

• Licensed or unlicensed health professional with experience in business development
• Knowledgeable about home health care, hospice, managed care, community relations, home care trends and reimbursement issues

Community Liaison Duties Include:

• Spends 75% of time in the field selling/marketing VNA & Hospice services, generating referrals for these services, and implementing strategies to increase sales of these services and referrals for these services
• Provides professional and community education on agency programs and services
• Participates in Community Health Fairs and events in respective territory
• Participates in appropriate associations/service groups
• Communicates effectively keeping the Director of Business Development apprised of activities in the territory. Is a liaison between the customer and the agency
• Identifies new referral sources, develops and implements plans to build business and generate referrals.
• During field visits, monitors satisfaction of patients, referral sources, and other customers
• Maintains Play maker database to ensure appropriate and complete documentation. Keeps calendar up to date and completes calls in Playmaker after each visit
• Identifies and obtains contracts with appropriate facilities (RCFE’s and SNF). Develops a relationship with these facilities to generate referrals

EEO, M/F/Protected Veterans/Individual with Disability