COMMUNITY LIAISON

City of Houston; Houston (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

The City of Houston’s Public Library is seeking a Community Liaison for Central Library’s Community Resource Center. You will develop and coordinate community-centered services responsive to current and emergent needs.

Responsibilities include building relationships with vulnerable populations, forming partnerships with agencies, and maintaining program data. Evening and weekend rotation shifts apply; cover letter and resume encouraged.

Qualifications

• Requires a Bachelor's degree in Liberal Arts, Business Administration or a related field.
• Two years of experience in community organizational work, resource and referral services, or a closely related field are required.
• Substitution: professional experience related to the type of work may substitute for the education requirement on a year-for-year basis.
• Fluency in a foreign language is highly preferred.

Responsibilities

• Build relationships with members of vulnerable populations and connect them with library services.
• Develop strategic partnerships with community agencies and volunteer organizations.
• Maintain resource and partner documentation, statistics and reports for social services programs.
• Provide information and assistance to library customers and staff.

Skills

Strong communication skills

Public speaking

Diverse populations

Collaboration skills

Networking

Foreign language fluency

Education

Bachelor's degree in Liberal Arts, Business Administration or related field

Bachelor’s in Social Work or closely related field

Job description

APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED

DIVISION / SECTION: Customer Experience / Central

Workday & Hours: Monday - Sunday, 8:00 AM – 8:00 PM *subject to change *

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Public libraries are trusted community and cultural centers that serve a highly diverse populace. At Houston Public Library, we understand that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge and helps drive success. The Houston Public Library is seeking a creative, resourceful, and team-oriented Community Liaison to join Central Library’s Community Resource Center team. Working with the Senior Community Liaison, the selected candidate will develop and coordinate community centered services and programs that are responsive to the existing and emergent community needs.

The Community Liaison will be responsible for the following:

• Works to build relationships with members of vulnerable populations (such as people in crisis or at risk of crisis, people facing homelessness, poverty, addictions and or mental illness without judgement.
• Develop strategic, effective partnerships that connect underserved populations with library services.
• Connects, builds, and maintains collaborative relationships with community agencies, neighborhood groups, social services agencies, and volunteer organizations.
• Maintain resource and partner documentation, statistics and reports on projects, goals and programs related to social services and outreach activities.
• Provide information and assistance to library customers.
• Visit other HPL libraries to provide resource information to customers and staff.
• Requires evenings and weekends (Saturdays and Sundays) 8am-8:15pm shift work on a rotating basis.
• Other duties as assigned.

*Applicants are encouraged to provide a cover letter and resume with their application.

WORKING CONDITIONS:

The position is physically comfortable, the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., a normal office environment with acceptable lighting, temperature, and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Liberal Arts, Business Administration or a related field.

EXPERIENCE REQUIREMENTS

Two years of experience in community organizational work, resource and referral services, or a closely related field are required.

SUBSTITUTION:

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

QUALIFICATIONS

• Bachelor’s in Social work or closely related field.
• Experience with library, community, non-profit, socials services, or government program.
• Strong communication skills and experience with public speaking.
• Ability to work effectively with and in diverse populations.
• Experience working with disadvantage individuals suffering from mental illness, chronic illness, veterans or homelessness.
• Effective collaboration and networking skills.
• To better serve the communities, fluency in a foreign language is highly preferred.

*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

SELECTION / SKILLS TESTS REQUIRED

The selection process will involve application review and/or Interview. The department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

PAY GRADE - 18

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.