COMMUNITY LIAISON

City-of-Houston,-T; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Houston Public Library seeks a creative, resourceful Community Liaison to join Central Library’s Community Resource Center. You will develop and coordinate community-centered services responsive to current and emerging needs, working with the Senior Community Liaison to support underserved populations.

Responsibilities include building relationships with vulnerable groups, creating partnerships with agencies, and maintaining program documentation, outcomes, and reports.

Qualifications

• Requires a Bachelor's degree in Liberal Arts, Business Administration or a related field.
• Two years of experience in community organizational work, resource and referral services, or a closely related field.
• Substitution allows professional experience to substitute education on a year-for-year basis.
• Preference for veteran applicants.

Responsibilities

• Build relationships with vulnerable populations and connect them to library services.
• Develop partnerships with community agencies and nonprofits.
• Maintain documentation, statistics and reports on projects and programs.
• Provide information and assistance to library customers.
• Occasional visits to other Houston Public Library locations.
• Evening and weekend shift rotations.
• Perform additional duties as assigned.

Skills

Public speaking

Communication

Diversity & inclusion

Community outreach

Collaboration

Education

Bachelor’s degree in Liberal Arts, Business Administration or related field

Bachelor’s in Social Work or closely related field

Job description

Workday & Hours

Monday - Sunday, 8:00 AM – 8:00 PM ***subject to change***

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Public libraries are trusted community and cultural centers that serve a highly diverse populace. At Houston Public Library, we understand that diversity in experiences, perspectives, knowledge, and ideas fuels creativity, broadens knowledge and helps drive success. The Houston Public Library is seeking a creative, resourceful, and team-oriented Community Liaison to join Central Library’s Community Resource Center team. Working with the Senior Community Liaison, the selected candidate will develop and coordinate community centered services and programs that are responsive to the existing and emergent community needs.

The Community Liaison will be responsible for the following:

• Works to build relationships with members of vulnerable populations (such as people in crisis or at risk of crisis, people facing homelessness, poverty, addictions and or mental illness without judgement.
• Develop strategic, effective partnerships that connect underserved populations with library services.
• Connects, builds, and maintains collaborative relationships with community agencies, neighborhood groups, social services agencies, and volunteer organizations.
• Maintain resource and partner documentation, statistics and reports on projects, goals and programs related to social services and outreach activities.
• Provide information and assistance to library customers.
• Visit other HPL libraries to provide resource information to customers and staff.
• Requires evenings and weekends (Saturdays and Sundays) 8am-8:15pm shift work on a rotating basis.
• Other duties as assigned.

Educational Requirements

Requires a Bachelor's degree in Liberal Arts, Business Administration or a related field.

Experience Requirements

Two years of experience in community organizational work, resource and referral services, or a closely related field are required.

Substitution

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

• Bachelor’s in Social work or closely related field.
• Experience with library, community, non-profit, socials services, or government program.
• Strong communication skills and experience with public speaking.
• Ability to work effectively with and in diverse populations.
• Experience working with disadvantage individuals suffering from mental illness, chronic illness, veterans or homelessness.
• Effective collaboration and networking skills.
• To better serve the communities, fluency in a foreign language is highly preferred.

Preference shall be given to eligible veteran applicants...

***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.***

Selection / Skills Tests Required

The selection process will involve application review and/or Interview. The department may administer skills assessment test.

Safety Impact Position - Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade - 18

Salary Information

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Compliance

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.