Community Liaison

Seasons Hospice; Cape Girardeau (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Seasons/Crown Hospice in Cape Girardeau, MO is seeking a Community Relations Coordinator to strengthen our presence in the community and build lasting partnerships with healthcare professionals, referral partners, and local organizations.

This role combines relationship-building with outreach activities, event coordination, and teamwork with leadership and marketing to expand awareness of our hospice services and connect families with compassionate care.

Qualifications

• Strong communication, interpersonal and public relations skills.
• Excellent organizational skills with ability to manage multiple priorities.
• Flexible, cooperative, and self-directed approach to work.
• Comfort representing hospice philosophy and communicating service value.
• Ability to interact professionally with healthcare partners and community members.

Responsibilities

• Build and maintain partnerships with healthcare facilities, referral sources, payer representatives, and community organizations.
• Coordinate facility events, outreach activities, and promotional initiatives.
• Assess community needs and identify opportunities to expand reach with leadership and marketing teams.
• Maintain knowledge of local healthcare markets and referral networks to connect people with services.
• Foster trust and communicate the value of compassionate, high‑quality care.
• Collaborate with leadership and marketing to share insights, monitor results, and drive improvements.
• Assist with volunteer recruitment and scheduling to strengthen community presence.

Skills

Communication

Interpersonal skills

Public relations

Organizational skills

Relationship-building

Education

Bachelor's degree in communications/marketing/public relations

Job description

Make Connections. Build Relationships. Make a Difference.

Are you a relationship-builder who enjoys connecting with people, strengthening community partnerships, and making a meaningful impact? At Seasons/Crown Hospice, we believe exceptional care starts with meaningful connections. We're looking for a motivated, personable, and organized Community Relations Coordinator to help us strengthen our presence in the community and build lasting relationships with healthcare professionals, referral partners, and local organizations.

This is an opportunity for someone who combines strong communication skills with a passion for serving others and a desire to help individuals and families discover compassionate hospice care when they need it most.

What You’ll Do

• Build Meaningful Relationships: Develop and maintain positive partnerships with healthcare facilities, referral sources, payer representatives, community organizations, and other key contacts.

• Strengthen Our Community Presence: Help coordinate facility events, community outreach activities, and promotional initiatives that increase awareness of our hospice services.

• Support Strategic Growth: Assess community needs, identify opportunities to expand our reach, and collaborate with leadership and the marketing team to achieve organizational goals.

• Be a Trusted Resource: Maintain knowledge of local healthcare markets, community resources, referral networks, and available services to help connect people with the support they need.

• Promote Excellence: Help build a positive reputation for Seasons/Crown Hospice by fostering trust, demonstrating professionalism, and communicating the value of compassionate, high-quality care.

• Collaborate and Communicate: Work closely with leadership and marketing colleagues to coordinate activities, share market insights, monitor results, and identify opportunities for improvement.

• Support Community Engagement: When needed, assist with volunteer recruitment and scheduling to strengthen our presence in facilities and throughout the community.

What We’re Looking For

We’re seeking someone who is personable, proactive, and passionate about building relationships. The ideal candidate brings:

• Strong communication, interpersonal, and public relations skills.

• Excellent organizational skills and the ability to manage multiple priorities.

• A flexible, cooperative, and self-directed approach to work.

• Confidence in representing our hospice philosophy and communicating the value of our services.

• The ability to interact professionally and tactfully with healthcare partners, community members, and customers.

• Healthcare, community relations, marketing, or hospice operations experience is a plus.

Why Join Our Team?

At Seasons/Crown Hospice, the work we do is about more than services—it's about people, compassion, and supporting patients and families during life's most meaningful moments.

In this role, you’ll have the opportunity to develop valuable community partnerships, contribute to our continued growth, and help connect individuals and families with care and support when they need it most.

If you’re a natural relationship-builder who enjoys bringing people together and making a positive impact, we’d love to hear from you!

Join us and help make a difference, one relationship at a time.

Equal Opportunity Employer Statement

Crown &Seasons Hospice is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs.