Community-Impact Retail Sales Associate

careers-dcgoodwill; Falls Church (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill in Falls Church, VA is seeking a retail associate to deliver friendly customer service, manage merchandise presentation, and handle cashier duties. You will engage with customers in-store and by phone, maintain a neat sales floor, and perform housekeeping tasks as needed to support a positive shopping experience.

The role emphasizes effective communication, steady cash handling, and the ability to work in a collaborative team to meet store goals and maintain a welcoming environment for

Qualifications

• Effective communication with customers and GGW associates
• Provide exceptional customer service to all customers
• Ability to settle customer complaints
• Basic math skills and ability to operate a cash register

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone
• Ensures merchandise is placed on the sales floor in a timely manner
• Rings items accurately on the register and handles cash gestures with care
• Maintains knowledge of merchandise and answers customer questions promptly
• Keeps floor merchandise neat and assists customers with purchase selections
• Maintains a clean professional appearance
• Performs general housekeeping and store upkeep duties as assigned by management

Skills

Action Oriented

Customer Focus

Composure

Time Management

Job description

Goodwill in Falls Church, VA is seeking a retail associate to deliver friendly customer service, manage merchandise presentation, and handle cashier duties. You will engage with customers in-store and by phone, maintain a neat sales floor, and perform housekeeping tasks as needed to support a positive shopping experience.

The role emphasizes effective communication, steady cash handling, and the ability to work in a collaborative team to meet store goals and maintain a welcoming environment for