Community Impact Operations Associate, PT BBYO · $56k – $60k 3h ago

Remote Genie; Northern (KY); Hybrid; USD 36,749,000 - 39,471,000; Part time

Benefits offered by this job

Flexible work environment

Job summary

BBYO in the United States is seeking a part-time Community Impact Operations Associate to support the Community Impact team. You’ll help staff, teens, and parents through Salesforce, front-end website support, and data reporting.

Key duties include keeping documentation current, coordinating events, streamlining operations, and assisting with financial processes. This flexible, remote-friendly position offers meaningful impact in a global teen movement.

Qualifications

• 2–5 years of work experience with youth or teen programs preferred.
• Experience using Salesforce CRM and SharePoint is a plus.
• Strong written and verbal communication and data reporting skills.

Responsibilities

• Provide high quality customer service to staff, teens, and parents via Salesforce and the website.
• Produce data reports and insights to help field professionals manage programs.
• Maintain technical documentation, directions, and checklists for staff use.
• Coordinate logistics for Community Impact meetings and events.
• Support financial and administrative processes within CI operations.
• Oversee Microsoft 365 ecosystem including Teams, Outlook, SharePoint.
• Assist with volunteer advisor operations and scheduling.

Skills

Customer service

Data reporting

Administrative support

Communication

Education

Associate degree or higher

Tools

Salesforce

SharePoint

Teams

Outlook

Job description

Community Impact Operations Associate, PT

BBYO

United States Entry Level Business 2d ago $56k – $60k

About this role

$27-29/hour * 19 hours/week

Explore a rewarding career at BBYO, a leading pluralistic Jewish teen movement. Here, you’ll find a fulfilling career that impacts the community. Join a team of mission-driven, passionate professionals and make a meaningful difference in Jewish teen’s lives worldwide. INSPIRING TODAY. BUILDING TOMORROW.

At BBYO, we’re motivated by our mission, inspiring us to reimagine work to make it fun, flexible, and fulfilling. We are looking for a passionate Operations Associate to join our Community Impact team and make a difference. As a CI Operations Associate, you’ll play a pivotal role for Jewish teens. Alongside your teammates, you’ll connect in a dynamic environment and create a positive impact on teens, our community, and the world.

BENEFITS OF OUR DYNAMIC AND SUPPORTIVE WORKPLACE

• Own Your Balance with a flexible work environment.

SHAPING THE FUTURE FOR TEENS AND YOURSELF

As a CI Operations Associate, a typical day will include:

Systems & Data

Provide high quality and responsive customer service to staff, teen, and parent users of the myBBYO CRM in Salesforce and front-end website support. Timely answer to FAQs such as password reset, event creation and registration, scholarship application, and logging in.

Produce data reports and insights that help field professionals manage programs and deliver results.

Maintain technical documentation, directions, and checklists for staff use.

Department Operational Efficiency

Coordinate logistics for Community Impact meetings and events.

Complete key administrative tasks required to operate consistently across the department.Examples: support related toscholarships, project-based roles, camp documentation, surveys, and regional compliance follow-up.

Partner with CI leaders to streamline operations, identify resource gaps and develop/ roll out solutions.

OverseeCI Microsoft ecosystemincluding Teams channels, Outlook distribution lists, SharePoint pages, and file organization.

Support our volunteer advisor operations as needed. May include ordering gifts and Awards, coordinating recruitment efforts, tracking metrics, building community via chat and newsletters, creating slide decks and managing schedules.

Policy & Planning

Support annual planning design and process, including Community Hub templates, timeline, and distribution.

Conductannual review and auditing of CI forms, waivers, and compliance requirements.

Manage regional financial activities in Salesforce including collection of unpaid balances, auditing for 3% transaction charge, ACH refunds, and reconciliation of event registration status.

Support chapter financial processes including chapter bank accounts, cashless payments, and grant form completion.

Assist with financial documentation and process improvement for CI operations.

ESSENTIAL SKILLS FOR MAKING A LASTING IMPACT

Our team has an entrepreneurial spirit and a passion for innovation to drive positive change. Additionally, for the CI Operations Associate these skills are key to success:

Abilities: Experience with youth or teens is preferred

Experience: 2-5 years of work experience; past exposure to BBYO as teen or staff is a plus

Education: Associate degree or higher; or current graduate student

that celebrates our rich, century-long history of enhancing the Jewish experience to build a meaningful, teen-led future

with an inclusive culture where authenticity is celebrated, respect is given, and fun is encouraged

built on trust and empowerment, offering flexibility in where you work and autonomy in how it gets done

Embracing our past and future, we are excited about our growth and the challenges ahead. Join us and embark on an exciting journey with BBYO. INSPIRING TODAY. BUILDING TOMORROW.

We are committed to enhancing the Jewish experience, valuing diversity, providing equal opportunity, and maintaining an environment free from discrimination or harassment. BBYO is an equal opportunity employer and is committed to the principle of equal employment opportunity by complying with all applicable laws which prohibit discrimination and harassment of any type in the workplace. Thus, BBYO strictly prohibits discrimination or harassment based on race, color, national origin, religion, age, sex, disability, genetic information, sexual orientation, protected veteran status, or any other characteristic protected by law in all terms, conditions, and privileges of employment, including without limitation, recruiting, hiring, assignment, compensation, promotion, training, wage and salary, benefits, discipline, and termination.