Community Hospital Registration Associate - Revenue Cycle Patient Access

Penn State Health; Lancaster (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Community Hospital Registration Associate to enhance the revenue cycle process in a supportive environment. Responsibilities include patient registration, insurance verification, and delivering exceptional customer service across various departments. This role offers growth opportunities and a commitment to professional development.

Benefits

Medical, Dental, Vision Coverage

Wellness Programs

Paid Time Off

Retirement Plans

Tuition Reimbursement

Recognition Programs

Qualifications

• At least six months of customer service experience.

Responsibilities

• Secure necessary information for patient pre-registration and registration.
• Verify insurance and benefits.
• Deliver exceptional customer service.

Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Community Hospital Registration Associate - Revenue Cycle Patient Access

Be among the first 25 applicants

Penn State Health Corporation

Penn State Health - Penn State Health Corporation

Location: US:PA:Lancaster

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: 9:00a - 5:30p; Every other weekend and holiday

Recruiter Contact: Garrett C. Kieffer at [e-mail]

Position Summary

The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. Responsibilities include securing all necessary information for accurate patient pre-registration and registration, converting visits within the billing system, verifying insurance and benefits, and reviewing regulatory requirements for various hospital services.

Registration Associates at Lancaster Medical Center register patients across departments such as Emergency, Surgery, Endoscopy, Radiology, and Laboratory. They are trained across departments to ensure comprehensive service. As the initial point of contact, they deliver exceptional customer service, treating patients with respect, dignity, and kindness. Growth opportunities include continuing education and internal transfers within Penn State Health.

Minimum Qualifications

• High school diploma or equivalent
• At least six months of customer service experience

Preferred Qualifications

• Medical terminology and Revenue Cycle experience
• Medical health insurance knowledge
• Medical billing and coding experience

Benefits & Culture

Penn State Health offers opportunities for professional growth, exposure to diverse patient populations, and a commitment to delivering personalized, innovative care. Benefits include medical, dental, vision coverage, wellness programs, paid time off, retirement plans, tuition reimbursement, and recognition programs. Additional details available at Total Rewards.

We foster a diverse, inclusive environment and are an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, gender, disability, or other protected statuses.

Additional Details

• Union Status: Non Bargained
• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other
• Industry: Hospitals and Healthcare

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