Community History & Genealogy Specialist

Topeka & Shawnee County Public Library; Topeka (KS); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

KPERS retirement plan

Life and disability insurance

Vision insurance (optional)

Deferred compensation plan (optional)

Job summary

The Topeka & Shawnee County Public Library seeks an Adult Services Specialist passionate about customer service, local history, and genealogy. You’ll help customers explore local history, uncover family stories, and stay curious about the world around them.

You’ll deliver engaging programs, create displays, and provide online resources while collaborating with a supportive team. A strong service mindset and interest in local history are essential.

Qualifications

• High school diploma or equivalent required.
• Three years of customer service and/or post-secondary education.
• Valid Kansas driver's license with insurable driving record.

Responsibilities

• Delivers high quality customer service, assisting customers with library materials, digital resources, technology, and information needs.
• Instructs customers on locating, reserving and checking out materials and services; troubleshoots issues.
• Plans and presents in-person and virtual programs; participates in outreach and community events.
• Maintains punctual attendance and adheres to scheduled hours, including Thursday nights.

Skills

Customer service

Research skills

Organizational skills

Interpersonal skills

Communication skills

Diversity awareness

Problem solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

Three years of customer service or post-secondary education

Job description

The Topeka & Shawnee County Public Library seeks an Adult Services Specialist passionate about customer service, local history, and genealogy. You’ll help customers explore local history, uncover family stories, and stay curious about the world around them.

You’ll deliver engaging programs, create displays, and provide online resources while collaborating with a supportive team. A strong service mindset and interest in local history are essential.