Community Health Worker Supervisor, Homeless Healthcare Collaborative

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 68,000 - 141,000; Full time

Job summary

An established industry player is seeking a Community Health Worker (CHW) Supervisor to lead a dedicated team focused on improving health equity for the homeless population in Los Angeles County. In this impactful role, you will supervise CHWs, foster collaboration among healthcare services, and ensure effective patient care. If you are passionate about making a difference and possess the necessary skills, this opportunity offers a fulfilling career path with the chance to inspire change in the community.

Qualifications

• Minimum 4 years of experience in patient navigation or case management.
• BLS certification and valid driver's license required.

Responsibilities

• Supervise CHWs and provide leadership within the HHC team.
• Act as a liaison between CHWs and clinical teams to enhance patient care.

Skills

Patient Navigation

Case Management

Community Health Work

Bilingual Proficiency (English and Spanish)

Interpersonal Communication

Education

Bachelor's Degree in a related field

Tools

EMR Systems

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Description

At UCLA Health, our people are driven by more than just a career - they are dedicated to making a meaningful impact in the lives of others. Passion and purpose fuel everything we do, and we provide the support and resources needed to help you thrive in your role. If you have the skills and dedication to join our team, we offer a career that will inspire and fulfill you!

As the Community Health Worker (CHW) Supervisor, you will be a vital member of the Homeless Healthcare Collaborative (HHC) team, working to improve health equity and clinical outcomes for people experiencing homelessness across Los Angeles County. In this leadership role, you will provide direct supervision to CHWs while fostering collaboration between medical, behavioral health, and case management services delivered in the community. Primary duties include:

*Supervise and provide leadership to the CHWs within Homeless Healthcare Collaborative team.

*Provide daily administrative leadership to support operational effectiveness, personnel management, regulatory compliance, and performance improvement.

*Act as a liaison between CHWs, clinical teams, patients, caregivers, physicians, community partners, and office staff to strengthen partnerships and enhance patient care.

*Travel to community sites as needed to support CHWs, ensuring they have the necessary resources to succeed.

*Promote staff education, enforce policy implementation, and oversee safety and risk management efforts.

*Develop and facilitate trainings for CHWs.

*Assist in driving HHC mobile clinics/University vehicle as needed.

Salary Range: $68,800.00 - $141,000.00/year.

Qualifications

*Minimum 4 years of relevant experience in patient navigation, case management, community health work, or homeless services.

*Prior experience working with people experiencing homelessness.

*BLS from the American Heart Association or American Red Cross.

*Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

*Ability to interact diplomatically and empathetically with patients in varying degrees of health and effectively communicate with staff, faculty, and the general public.

*Computer skills in EMR, Word, Excel, PowerPoint, and Outlook.

*Prior supervisory experience - preferred.

*Experience with Whole-Person Care or Enhanced Care Management (ECM) work - preferred.

*Experience in street medicine or community-based care for people experiencing homelessness - preferred.

*Lived experience of homelessness - preferred.

*Bilingual proficiency in English and Spanish - preferred.