Community Health Worker

childandfamily; Providence (RI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Child & Family in Rhode Island is seeking Direct Service Staff to provide in-home support to staff and families, coordinating with Clinical Care Coordinators and Clinicians on the FSP team. The role includes community outreach, connecting families with resources, and assisting with administrative tasks, with a hybrid arrangement offering 20% remote work.

Candidates should have a high school diploma and experience in related services, be able to travel statewide, and meet background and medical

Qualifications

• High School Diploma or equivalent required.
• Experience in child welfare, parent education, or home-based services preferred.
• Knowledge of child and adolescent development and family dynamics preferred.
• Willingness to travel statewide.
• Strong organizational and time-management skills.
• Basic computer skills; Microsoft Office 365 knowledge.
• Ability to communicate with diverse populations.
• Spanish bilingual preferred.
• Must have valid driver’s license, auto insurance and car registration.
• Must meet background checks and medical clearances.

Responsibilities

• Complete a community health worker certification course as needed.
• Schedule and attend in-home check-ins to support treatment goals and skill practice.
• Collect, assemble and help families access community resources.
• Write progress notes in the EHR by required due dates.
• Provide community support; identify and attend community events and engage in outreach.
• Attend required meetings to discuss cases and progress.
• Accompany team on in-home visits to support service delivery.
• Transport clients to sessions as needed.
• Provide crisis support and participate in on-call crisis phone rotation.

Skills

Organizational skills

Time management

Communication

Spanish bilingual (preferred)

Education

High School Diploma or equivalent

Tools

Microsoft Office 365

Job description

What You’ll Be Doing

You will provide support to staff and families in a home-based setting, supporting families who have members coping with physical, emotional, socioeconomic, and/or social difficulties. The role includes community outreach activities, helping families practice skills learned during treatment, connecting families with resources, and assisting staff with administrative tasks. You will work closely with the Clinical Care Coordinators and Clinicians on the FSP team.

Hybrid Role, 20% Remote Work.

Your Main Priorities

While additional responsibilities are likely to arise on the job, you will primarily:

• Complete a community health worker certification course as needed.
• Schedule and attend in-home check-in sessions with families to support their treatment; help them practice skills related to reaching their identified goals.
• Collect, assemble, and help families access community resource information.
• Write progress notes in the Electronic Health Record (EHR) system in accordance with expected requirements and due dates.
• Provide community support; identify and attend community events and engage in community outreach.
• Attend required meetings to discuss cases, openings, progress, etc.
• Accompany team members on in-home visits to support in the delivery of services as needed.
• Transport clients to sessions as needed.
• Provide support and guidance to individuals and families managing crises, and be part of an on-call crisis support phone rotation.

Who You Are

Requirements, Skills & Abilities:

• High School Diploma or equivalent required.
• Experience working in child welfare, parent education, or home-based services required; and knowledge of child and adolescent development, family dynamics, substance abuse, and/or crisis intervention preferred; lived experience with the foster care/kinship care system strongly preferred.
• State wide travel is required.
• Strong organizational and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Bilingual in Spanish preferred.
• Collaboration and teamwork.
• Must authorize Child & Family to complete a motor vehicle records check.
• Must have valid driver's license, auto insurance and car registration.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements

Direct Service Staff:

This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.

Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Culturally and Linguistically Appropriate Services

• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.

Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.