Community Health Worker

Child & Family Services of Newport County; Providence (RI); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Child & Family Services of Newport County in Rhode Island is seeking a qualified in-home support professional to assist staff and families in a home-based setting. You’ll conduct community outreach, help families access resources, document progress in the EHR, and participate in crisis support rotations, with a hybrid schedule and 20% remote work.

The role requires travel statewide, a valid driver's license, and collaboration with Clinical Care Coordinators and Clinicians on the FSP team, plus

Qualifications

• High School Diploma or equivalent required.
• Experience in child welfare, parent education, or home-based services required; crisis intervention knowledge preferred.
• Must have valid driver’s license, auto insurance and car registration.
• Statewide travel required.
• Bilingual in Spanish preferred.
• Ability to communicate with diverse populations.

Responsibilities

• Provide support to staff and families in a home-based setting.
• Engage in community outreach activities and connect families with resources.
• Assist staff with administrative tasks and document progress in the EHR.
• Attend required meetings and participate in in-home visits.
• Transport clients to sessions and provide crisis support as part of on-call rotation.

Skills

Communication

Organizational skills

Time management

Computer skills

Spanish language (preferred)

Education

High School Diploma

Tools

EHR (Electronic Health Records)

Job description

What You’ll Be Doing

You will provide support to staff and families in a home-based setting, supporting families who have members coping with physical, emotional, socioeconomic, and/or social difficulties. The role includes community outreach activities, helping families practice skills learned during treatment, connecting families with resources, and assisting staff with administrative tasks. You will work closely with the Clinical Care Coordinators and Clinicians on the FSP team.

Hybrid Role, 20% Remote Work.

Your Main Priorities

While additional responsibilities are likely to arise on the job, you will primarily:

• Complete a community health worker certification course as needed.
• Schedule and attend in-home check-in sessions with families to support their treatment; help them practice skills related to reaching their identified goals.
• Collect, assemble, and help families access community resource information.
• Write progress notes in the Electronic Health Record (EHR) system in accordance with expected requirements and due dates.
• Provide community support; identify and attend community events and engage in community outreach.
• Attend required meetings to discuss cases, openings, progress, etc.
• Accompany team members on in-home visits to support in the delivery of services as needed.
• Transport clients to sessions as needed.
• Provide support and guidance to individuals and families managing crises, and be part of an on-call crisis support phone rotation.

Who You Are

Requirements, Skills & Abilities:

• High School Diploma or equivalent required.
• Experience working in child welfare, parent education, or home-based services required; and knowledge of child and adolescent development, family dynamics, substance abuse, and/or crisis intervention preferred; lived experience with the foster care/kinship care system strongly preferred.
• State wide travel is required.
• Strong organizational and time-management skills.
• Basic computer skills required; knowledge of Microsoft Office 365.
• Ability to communicate and effectively interact with a diverse population.
• Bilingual in Spanish preferred.
• Collaboration and teamwork.
• Must authorize Child & Family to complete a motor vehicle records check.
• Must have valid driver's license, auto insurance and car registration.
• The ideal candidate will be required to meet all background checks and medical clearances required for the position.

Physical Requirements

Direct Service Staff:

This position requires time sitting, standing, walking, driving, carrying and lifting up to 25lbs. This role also requires operating desktop, laptop and/or cell phone, and communicating with colleagues.

Equal Employment Opportunity

Child & Family will not discriminate against any individual on the basis of age, gender, sexual orientation, color, race, creed, national origin, ancestry, religious persuasion, marital status, political belief, pregnancy, military status, veteran status, physical or mental disability that does not prohibit performance of essential job functions with or without reasonable accommodations, genetic predisposition or genetic carrier status, or any other protected category under local, state, or federal law, nor will anyone receive special treatment for those reasons, except for reasonable accommodation as required by law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Culturally and Linguistically Appropriate Services

• Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.
• Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.
• Demonstrate the ability to successfully deliver culturally responsive services.

Affirmative Action

Child & Family strives to achieve a workforce that includes representation of qualified affirmative action group members in proportion to the qualified and available target group workforce in the community that we serve.