Community Health Worker

Western Sierra Medical Clinic; California (MO); On-site; USD 32,000 - 41,000; Full time

Job summary

Western Sierra Medical Clinic seeks a Community Health Worker to coordinate patient linkage with resources and care coordination within the Population Health Outreach program.

The CHW works with an RN/MD/MSWs/LCSWs and a multidisciplinary team to address social determinants affecting health, including food, housing, transport, and financial resources. Certification is offered if not already held.

Qualifications

• High school diploma or GED required; at least 1 year of related experience.
• CHW Certification or willingness to obtain within six months.
• Substitution of higher education for experience considered.

Responsibilities

• Advocate for patients and help them achieve their best health.
• Be a trusted member of the community.
• Be dependable and independent – work in various settings.
• Communicate with patients and document clearly in the medical record.
• Interface with medical providers to advocate for the patient.
• Conduct outreach and enrollment assessments.
• Create a care plan reflecting patients’ needs.
• Connect patients to resources to meet these needs.
• Serve as a liaison between the community and health and social services.
• Interface with clinic staff and Care Neighborhood team.
• Meet departmental review and documentation standards.
• Adhere to clinic policies and procedures.
• Build and maintain relationships on behalf of WSMC.
• Support a positive work environment and foster teamwork.

Skills

Administrative skills

Communication skills

Computer literacy

Electronic practice management systems

Education

High school diploma or GED

CHW Certification

Job description

Job Location: 99-Admin Not Location Related - None, CA 95945Salary Range: $23.00 - $30.00 Hourly

Western Sierra Medical Clinic is an engaging, enthusiastic, mission driven organization dedicated to providing high-quality primary care to all members of our community. This includes the delivery of evidence-based preventative care, chronic disease management, and addressing urgent care needs as indicated for our pediatric and adult patient population.

GENERAL STATEMENT OF DUTIES

Under the general supervision of the Population Health Manager, the Community Health Worker provides and coordinates patient linkage with resources and care coordination. Western Sierra Medical Clinic’s Population Health Outreach is an innovative program to support and empower identified high risk-high needs patients to improve their health outcomes. The multidisciplinary team (RN, MD, MSWs, LCSWs, and Community Health Workers (CHWs)) works together to support patients and address the social determinants that impact health. These include food, housing, transport, and financial resources.

The WSMC CHW will be a trusted member of the community in which they will work. This relationship will enable the CHW to serve as a liaison between health and social services and the clinic.

Community Health Worker Certification will be offered by WSMC if candidate is not certified.

GENERAL DUTIES

• Advocate for patients and help them achieve their best health.
• Be a trusted member of the community.
• Be dependable and independent – much of the work will take place in various settings.
• Communicate well with patients, document clearly in the medical record and interface with medical providers to advocate for the patient.
• Conduct outreach and enrollment assessments.
• Create a care plan that reflects patients’ needs.
• Connect patients to resources to meet these needs.
• Serve as a liaison between the community and health and social services.
• Interface well with clinic staff, community and Care Neighborhood team.
• Meet departmental review and documentation standards for work assignment.
• Adhere to the policy and procedures of assigned clinic(s).
• Build and maintain appropriate relationships on behalf of WSMC.
• Support a positive work environment and foster teamwork.

Qualifications

MINIMUM QUALIFICATIONS

• High school diploma or GED; at least 1 year of experience related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
• Community Health Worker Certification, or willingness to obtain within first six months of employment

DESIRED EXPERIENCE

• Competent administrative skills.
• Flexibility and creativity – new and evolving program.
• Good communication and consumer relations skills; ability to work well with a team and independently.
• Proficiency in computer operations, navigation skills and software applications.
• Sound decision-making skills
• Professional demeanor
• Understanding of managed care services
• Ability to work collaboratively within a multidisciplinary team
• Familiarity with an electronic practice management system.
• Computer literate (i.e. logging on to computer, usage of keyboard and mouse, familiarity with Windows, Microsoft Word and Microsoft Excel).
• Ability to type 40 wpm