Community Health Worker

Western Sierra Medical Clinic Inc; Grass Valley (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Western Sierra Medical Clinic Inc is seeking a Community Health Worker to advocate for patients, coordinate care, and connect them with needed resources. The CHW will collaborate with a multidisciplinary team and serve as a liaison between the community and health and social services.

The role emphasizes outreach, enrollment, care planning, and accurate documentation. Certification will be offered if not currently held, with potential training during the first six months.

Qualifications

• High school diploma or GED required; 1 year of related experience preferred.
• CHW certification or willingness to obtain within six months of employment.

Responsibilities

• Advocate for patients and help them achieve their best health.
• Create care plans reflecting patients' needs and connect to resources.
• Serve as liaison between community and health/social services.
• Document clearly in medical records and interface with providers.
• Outreach and enrollment assessments and meet documentation standards.

Skills

Administrative skills

Communication skills

Computer literacy

Electronic practice management system

Typing speed 40 wpm

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Windows OS

Practice management software

Job description

Western Sierra Medical Clinic is an engaging, enthusiastic, mission driven organization dedicated to providing high-quality primary care to all members of our community. This includes the delivery of evidence-based preventative care, chronic disease management, and addressing urgent care needs as indicated for our pediatric and adult patient population.GENERAL STATEMENT OF DUTIESUnder the general supervision of the Population Health Manager, the Community Health Worker provides and coordinates patient linkage with resources and care coordination. Western Sierra Medical Clinic’s Population Health Outreach is an innovative program to support and empower identified high risk-high needs patients to improve their health outcomes. The multidisciplinary team (RN, MD, MSWs, LCSWs, and Community Health Workers (CHWs)) works together to support patients and address the social determinants that impact health. These include food, housing, transport, and financial resources.The WSMC CHW will be a trusted member of the community in which they will work. This relationship will enable the CHW to serve as a liaison between health and social services and the clinic.Community Health Worker Certification will be offered by WSMC if candidate is not certified.GENERAL DUTIESThe essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Employees may perform other duties as assigned.Advocate for patients and help them achieve their best health.Be a trusted member of the community.Be dependable and independent – much of the work will take place in various settings.Communicate well with patients, document clearly in the medical record and interface with medical providers to advocate for the patient.Conduct outreach and enrollment assessments.Create a care plan that reflects patients’ needs.Connect patients to resources to meet these needs.Serve as a liaison between the community and health and social services.Interface well with clinic staff, community and Care Neighborhood team.Meet departmental review and documentation standards for work assignment.Adhere to the policy and procedures of assigned clinic(s).Build and maintain appropriate relationships on behalf of WSMC.Support a positive work environment and foster teamwork.MINIMUM QUALIFICATIONSHigh school diploma or GED; at least 1 year of experience related to the duties and responsibilities specified.Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.Community Health Worker Certification, or willingness to obtain within first six months of employmentDESIRED EXPERIENCECompetent administrative skills.Flexibility and creativity – new and evolving programGood communication and consumer relations skills; ability to work well with a team and independently.Proficiency in computer operations, navigation skills and software applications.Sound decision-making skillsProfessional demeanorUnderstanding of managed care servicesAbility to work collaboratively within a multidisciplinary teamFamiliarity with an electronic practice management system.Computer literate (i.e. logging on to computer, usage of keyboard and mouse, familiarity with Windows, Microsoft Word and Microsoft Excel).Ability to type 40 wpm