Community Health Worker

LSMA Management; San Bernardino (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

LSMA Management seeks a Community Health Worker to support Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers. The role includes outreach, engagement, and coordinating with CB-CME, providers, and care teams to improve health outcomes.

The candidate should have a minimum of a high school diploma (or equivalent) and 2+ years in community health or related experience. CHW certification is preferred.

Qualifications

• Minimum: High school diploma or equivalent.
• Preferred: CHW certification.
• Minimum: 2+ years of community health, outreach, or related experience, or ability to obtain CHW certification.
• Preferred: Experience with underserved populations or healthcare/community-based programs.
• Equivalency of education and work experience accepted.

Responsibilities

• Field-based outreach, engagement, and care coordination.
• Collaborate with CB-CME, providers, and care teams to improve health outcomes.
• Assist members in accessing care and addressing social/behavioral barriers.

Skills

Interpersonal skills

Verbal communication

Written communication

Conflict resolution

Community resources

Engage diverse populations

Cultural competency

Independent work

Team oriented

Bilingual English/Spanish

Education

High school diploma or equivalent

CHW certification (preferred)

2+ years in community health or related field

Job description

Description

JOB SUMMARY

The Community Health Worker (CHW) supports Enhanced Care Management (ECM) members by improving access to care, promoting whole-person health, and addressing social and behavioral barriers. This field-based role conducts outreach, engagement, and care coordination activities, working closely with the Community-Based Care Management Entity (CB-CME), providers, and interdisciplinary care teams to improve health outcomes.

Requirements

MINIMUM & PREFERRED QUALIFICATIONS

Education/Training

Minimum: High school diploma or equivalent

Preferred: Community Health Worker (CHW) certification

Experience

Minimum: 2+ years of community health, outreach, or related experience, or ability to obtain CHW certification

Preferred: Experience working with underserved populations or within healthcare/community-based programs

Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.

Certification(s)

Maintains a valid California Driver’s License and current automobile insurance when using a personal vehicle for Company business

CHW Certification (preferred or willingness to obtain)

Skills, Knowledge & Abilities

• Strong interpersonal and relationship-building skills
• Effective verbal and written communication skills
• Conflict resolution and problem-solving abilities
• Knowledge of community resources and healthcare systems
• Ability to engage diverse populations in various settings (home, clinic, phone)
• Cultural competency and sensitivity to behavioral health conditions
• Ability to work independently and exercise sound judgment
• Team-oriented with collaborative working style
• Bilingual (English/Spanish) preferred
• Commitment to equity, reducing bias, and improving health outcomes

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS:

The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. Primarily field-based role requiring regular travel between Company locations and other business sites as required; including standing, walking, and driving. Involves interacting with members across home, clinic, and community settings, using standard technology, and managing multiple tasks independently in a dynamic environment.

PAY RANGE

$26.00 - $29.00 / hourly