Community Health Navigator: Insurance & Care Access

HealthLinc; La Porte (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

HealthLinc in La Porte, IN seeks a Community Health Navigator to support patients in insurance enrollment, sliding fee assistance, and care coordination within a patient-centered medical home model. The role focuses on outreach, resource navigation, and respectful engagement with diverse communities, while maintaining HIPAA compliance and documenting in the EHR.

Experience with SHIP, MSP, and Medicaid enrollment is valued.

Qualifications

• High School Diploma/GED is required.
• Certified navigators and CHW certifications within specified timelines.
• Experience with community resources and outreach preferred.
• Experience with insurance navigation and enrollment preferred.

Responsibilities

• Assist patients with insurance enrollment and navigation.
• Educate patients on sliding fee discount program and applications.
• Provide non-clinical care coordination and referrals.
• Engage in outreach and community events.
• Document interactions in the EHR and ensure HIPAA compliance.
• Collaborate with care team and participate in trainings.

Skills

Organizational skills

Time management

Team leadership

Communication skills

Flexibility

Driver’s license

Remote outreach

Policy adherence

Education

High School Diploma/GED

Certified State Navigator

Certified Counselor for SHIP within 90 days

Certified Community Health Worker (CHW)

Certified Chronic Care Professional (CCP) within six months

Tools

Microsoft Office

EHR systems

Phone system operation

Job description

HealthLinc in La Porte, IN seeks a Community Health Navigator to support patients in insurance enrollment, sliding fee assistance, and care coordination within a patient-centered medical home model. The role focuses on outreach, resource navigation, and respectful engagement with diverse communities, while maintaining HIPAA compliance and documenting in the EHR.

Experience with SHIP, MSP, and Medicaid enrollment is valued.