Community Health Navigator & Care Coordinator

MedLink Georgia; Lawrenceville (GA); On-site; USD 23,000 - 26,000; Full time

Job summary

MedLink Georgia is seeking a Community Health Worker to promote patient care at MedLink Health Center(s) by coordinating care and helping remove barriers to health equity.

As a member of the Community Health Team, you will assist patients with social determinants of health—transportation, food, housing—and ensure access to team-based, coordinated, quality care. You will actively contact Medicaid patients, assist with enrollment and re-enrollment, and provide patient-centered service.

Qualifications

• High School diploma or GED; healthcare secretarial experience preferred.
• Strong verbal and written communication skills.
• Strong computer skills with Microsoft Excel experience preferred.
• Excellent organizational skills and attention to detail.

Responsibilities

• Actively contact Medicaid patients to prevent enrollment issues and assist with re-enrollment activities.
• Assist patients with financial barriers and coordinate with resources for re-enrollment challenges.
• Follow up to confirm active insurance, housing, transportation, and access to care.
• Answer calls promptly and provide patient-centered service.
• Maintain confidential patient records in compliance with HIPAA guidelines.
• Refer patients to Chronic Care Management staff as needed.
• Participate in team and staff meetings; perform other duties as assigned.

Skills

Communication skills

Excel skills

Customer service

Education

High School diploma or GED

Job description

MedLink Georgia is seeking a Community Health Worker to promote patient care at MedLink Health Center(s) by coordinating care and helping remove barriers to health equity.

As a member of the Community Health Team, you will assist patients with social determinants of health—transportation, food, housing—and ensure access to team-based, coordinated, quality care. You will actively contact Medicaid patients, assist with enrollment and re-enrollment, and provide patient-centered service.