Community Health Navigator & Care Coordinator

MedLink Georgia; Commerce (GA); On-site; USD 23,000 - 26,000; Full time

Job summary

MedLink Georgia is seeking a Community Health Worker to promote patient care at MedLink Health Center(s) by providing care coordination and helping remove barriers to health equity. You will assist Medicaid patients with enrollment, address social determinants of health, and ensure access to services.

As a member of the Community Health Team, you will work to ensure patients maintain insurance, access transportation, food, and housing resources, and participate in team meetings while maintaining

Qualifications

• High School diploma or GED and secretarial experience in health care or equivalent with three years general secretarial experience.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Extremely dedicated to providing outstanding customer/patient service.

Responsibilities

• Actively contact Medicaid patients to prevent un-enrollment and assist with re-enrollment.
• Assist patients with financial barriers and connect them to resources.
• Follow up to ensure active insurance, housing, transportation, and nutrition needs are met.
• Answer calls promptly in a polite and professional manner.
• Maintain confidential patient records per HIPAA.
• Collaborate with Chronic Care Management staff for referrals.
• Participate in team and staff meetings as required.
• Other duties as assigned.

Skills

Communication skills

Microsoft Excel

Organizational skills

Customer service

Attention to detail

Dedication to service

Education

High School diploma or GED

Secretarial experience (healthcare)

Equivalent + 3 years general secretarial experience

Tools

Microsoft Excel

Job description

MedLink Georgia is seeking a Community Health Worker to promote patient care at MedLink Health Center(s) by providing care coordination and helping remove barriers to health equity. You will assist Medicaid patients with enrollment, address social determinants of health, and ensure access to services.

As a member of the Community Health Team, you will work to ensure patients maintain insurance, access transportation, food, and housing resources, and participate in team meetings while maintaining