Community Health Navigator & Eligibility Specialist

Memorial Hermann Health System; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Memorial Hermann Health System is seeking a Community Eligibility Specialist to screen clients for NMDOH needs and guide them through applying for SNAP, Medicaid and utility assistance at Memorial Hermann Community Resource Centers in the Greater Houston area.

You will educate clients on available services, document outcomes in EPIC, coordinate with care teams, and follow up to confirm enrollment and access to resources, while maintaining compassionate, patient-centered support.

Qualifications

• High school diploma or GED required.

Responsibilities

• Conduct NMDOH screenings and document risk levels in EMR.
• Guide clients through applications for SNAP, Medicaid, utility assistance, and other benefits.
• Follow up to confirm enrollment and access to services.
• Document follow-ups and report outcomes to support coordinated care.

Skills

Communication skills

Bilingual (Spanish)

NMDOH knowledge

Microsoft Suite

Electronic medical records (EPIC)

Organization & time management

Team collaboration

Education

High school diploma or GED

Tools

EPIC

Microsoft Word

Microsoft Excel

Job description

Memorial Hermann Health System is seeking a Community Eligibility Specialist to screen clients for NMDOH needs and guide them through applying for SNAP, Medicaid and utility assistance at Memorial Hermann Community Resource Centers in the Greater Houston area.

You will educate clients on available services, document outcomes in EPIC, coordinate with care teams, and follow up to confirm enrollment and access to resources, while maintaining compassionate, patient-centered support.