Community Health Navigator (Contract)

ATW Health Solutions; Olympia Fields (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Contract position, no benefits

Professional development opportunities

Job summary

ATW Health Solutions is seeking a Community Health Navigator to connect residents in Cook County with Medicaid redetermination and enrollment services. This contractor role emphasizes in-person engagement at community events, offering one-on-one guidance and helping people navigate Cook County Health resources.

The ideal candidate will be organized, culturally aware, and able to work evenings and weekends with reliable transportation.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in community outreach or healthcare navigation.
• Strong interpersonal and communication skills with cultural humility.
• Willingness to work evenings and weekends and travel across Cook County.
• Reliable transportation and ability to use state enrollment websites.

Responsibilities

• Educate community members about Medicaid redetermination timelines and requirements.
• Assist individuals in completing Medicaid redetermination forms and gathering documentation.
• Serve as a liaison between residents and Cook County Health services.
• Provide in-person guidance to navigate available resources.
• Attend outreach events across Cook County, including evenings and weekends.
• Build relationships with local partners such as churches and shelters.
• Distribute educational materials and provide enrollment support onsite.
• Maintain records of community interactions using simple tracking tools.
• Participate in team meetings and quality improvement efforts.
• Follow onboarding procedures including check-in and follow-up communications.

Skills

Interpersonal skills

Communication

Cultural humility

Independent worker

Evenings/weekends flexibility

Travel across Cook County

Education

High school diploma or GED

Tools

Data entry software

State enrollment portals

Job description

About ATW Health Solutions

ATW Health Solutions is a mission-driven organization advancing equity, improving health outcomes, and strengthening systems through innovative, evidence-based strategies. We collaborate with healthcare providers, community organizations, and government agencies to address disparities and ensure the voices of underserved communities are heard and acted upon.

Position Summary

The Community Health Navigator plays a critical role in connecting individuals and families in Cook County with essential healthcare services, with a primary focus on Medicaid redetermination and enrollment. This role includes providing support at local events and community sites, offering one-on-one guidance, and helping community members navigate and access Cook County Health services.

This is a contractor role best suited for candidates who are community-oriented, passionate about health equity, and comfortable working independently in public settings. Ideal candidates are organized, adaptable, and able to communicate effectively across diverse populations.

Key Responsibilities

• Educate community members about Medicaid redetermination timelines and requirements
• Assist individuals in completing Medicaid redetermination forms and gathering required documentation
• Serve as a liaison between residents and Cook County Health services, including primary care, behavioral health, specialty care, and preventive services
• Provide in-person guidance to help community members navigate available resources
• Attend staff-supported outreach events across Cook County (including evenings and weekends)
• Build relationships with local partners, including churches, shelters, and grassroots organizations
• Distribute educational materials and provide enrollment support onsite
• Maintain accurate records of community interactions and service referrals using simple tracking tools
• Participate in team meetings, training sessions, and quality improvement efforts
• Follow standard event procedures, including basic check-in and follow-up communications as outlined during onboarding

Transportation and Attendance Requirements

• This is an in-person role that requires attendance at community events across Cook County
• Candidates must have reliable transportation to independently travel to assigned event sites

Technology Requirements

• Must bring a personal laptop to each event to access state-run enrollment websites
• Must have a smartphone for receiving email communications, scheduling updates, and accessing event details

Qualifications

Required:

• High school diploma or GED
• 1–2 years of experience in community outreach, healthcare navigation, enrollment assistance, or a related field
• Strong interpersonal and communication skills, with cultural humility
• Ability to work independently and represent the organization professionally in diverse settings
• Willingness to work evenings and weekends as needed
• Reliable transportation and ability to travel across Cook County

Preferred:

• Lived experience or deep familiarity with the communities served
• Bilingual or multilingual skills (e.g., Spanish, Polish, Arabic)
• Familiarity with Medicaid/CHIP enrollment processes or safety-net healthcare settings
• Basic computer literacy and comfort using data entry systems

Compensation and Benefits

• $20/hour
• Paid twice monthly via invoice submission
• Contract position (no benefits provided)
• Opportunities for professional development and future project involvement