Community Health Navigator & Care Coach

CHARTER OAK HEALTH CENTER INC; Hartford (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

Charter Oak Health Center Inc in Hartford, CT is seeking a Community Health Worker (CHW) to join the Care Coordination Team within the Patient Engagement Department. The CHW will engage with patients through calls, face‑to‑face meetings, and community connections to support their care plans and coordinate services.

Ideal candidates have a High School Diploma, two years of human services experience, and bilingual English/Spanish skills.

Qualifications

• High School Diploma.
• Two years of human services experience preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Teach skills to help patients overcome factors affecting their conditions.
• Engage patients with compassionate support to commit to positive changes.
• Interview patients to assess social, behavioral and physical needs.
• Develop coordinated care plans for patients.
• Maintain sustained contact via calls, emails, texts and in‑person meetings.
• Monitor progress on care plans with follow‑ups and referrals as needed.
• Review EMR data to understand progress metrics and trigger outreach.
• Coordinate care using electronic population databases.
• Connect patients with community resources and non‑medical supports.
• Attend interdisciplinary care coordination meetings and document activities.

Skills

Cultural competency

Bilingual English/Spanish

Behavioral health knowledge

Education

High School Diploma

Job description

Charter Oak Health Center Inc in Hartford, CT is seeking a Community Health Worker (CHW) to join the Care Coordination Team within the Patient Engagement Department. The CHW will engage with patients through calls, face‑to‑face meetings, and community connections to support their care plans and coordinate services.

Ideal candidates have a High School Diploma, two years of human services experience, and bilingual English/Spanish skills.