Community Health Advocate | Care Coordination & Support

Talentify; Indianapolis (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

CICOA Community Health Worker (CHW) collaborates with Care Managers, Supervisors, and Directors to provide person-centered goal setting, education, and support during care transitions and for individuals with chronic conditions.

The role emphasizes outreach, health education, scheduling home visits, documenting activities, and coordinating with the care team to reduce barriers to care while maintaining HIPAA confidentiality.

Qualifications

• High school diploma or equivalent required; computer experience (Microsoft Office Suite, internet, email) required.
• CHW certification or agree to complete CHW training and achieve certification within first six months of hire.
• Two years relevant experience in a medical, care management, community health work, community-based organizations or Medicaid/Medicare setting preferred.
• Bachelor's or Associates Degree in Human Services, Psychology, Nursing, or related field preferred.
• Healthcare experience preferred.
• Relatable experience working with older adults highly preferred.
• Experience working with state agencies and/or with Medicaid approval process preferred.

Responsibilities

• Serves as an ambassador for CICOA’s Mission, Vision and Values when representing CICOA internally and externally.
• Role models ICARE values of Integrity, Courage, Accountability, Respect, Excellence.
• Provide timely responses to individuals and team needs; ensure care coordination and documentation.
• Conduct home visits with older adults and individuals with disabilities, and participate in team meetings.
• Support education, goal setting, and referrals to community resources as part of care delivery.
• Maintain HIPAA confidentiality and accurate data entry in the document management system.

Job description

CICOA Community Health Worker (CHW) collaborates with Care Managers, Supervisors, and Directors to provide person-centered goal setting, education, and support during care transitions and for individuals with chronic conditions.

The role emphasizes outreach, health education, scheduling home visits, documenting activities, and coordinating with the care team to reduce barriers to care while maintaining HIPAA confidentiality.