Community Growth Lead: Launch Markets & Build Relationships

Jetsetpilates; Concord (NC); On-site; USD 60,000 - 72,000; Full time

Job summary

JETSET Pilates is seeking a Community Lead to spearhead market entry and ongoing community engagement. You will be the brand ambassador, cultivate relationships with local businesses and wellness partners, and help shape a memorable guest experience from pre-opening to growth.

In this role you will organize activations, lead pop-ups, and social content with the marketing team, while supporting the launch and long-term membership growth.

Qualifications

• Experience in hospitality, fitness, retail, events, marketing, or community engagement.
• Exceptional communication and relationship-building skills.
• A passion for health, wellness, and boutique fitness.
• Strong organizational skills with the ability to manage multiple priorities.
• An entrepreneurial mindset and a proactive approach to problem-solving.
• Flexibility to work mornings, evenings, weekends, and community events as needed.

Responsibilities

• Pre-Opening: build relationships with local businesses, wellness partners, run clubs, apartment communities, and corporate organizations; plan and execute community activations, pop-ups, and tabling events; support JETSET On The Mat community classes and guest experiences; capture leads and develop founding member community; create local social content with the marketing team; generate excitement toward opening day.
• Post-Opening: grow the community by forming partnerships that drive referrals and new memberships; support local events and ongoing community engagement; partner with GM to drive membership growth and studio goals; follow up with prospective members and support lead conversion; deliver exceptional member experiences during shifts; assist front desk operations to maintain a welcoming studio environment.

Skills

Experience in hospitality/fitness/ret…

Job description

JETSET Pilates is seeking a Community Lead to spearhead market entry and ongoing community engagement. You will be the brand ambassador, cultivate relationships with local businesses and wellness partners, and help shape a memorable guest experience from pre-opening to growth.

In this role you will organize activations, lead pop-ups, and social content with the marketing team, while supporting the launch and long-term membership growth.