Community Growth & Guest Experience Lead

Lakeshore Sport and Fitness; Chicago (IL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Complimentary Family Membership

Complimentary Child Care for Staff

Medical, Dental, Vision, Short & Long‑

Term and Life Insurance

Paid Time Off

401K

Employee Financial Relief Program

Daily Discounted Employee Meal Program

Winter and Summer Team Member Celebrat

Entrepreneurial and collaborative team

50% off club services

Free Parking

Job summary

Lakeshore Sport & Fitness in Lincoln Park is seeking a Community & Guest Experience Lead to energize the club, welcome guests, and drive membership through local partnerships and events. You will own guest interactions from arrival to tour, while aligning with marketing efforts to deliver memorable experiences.

You’ll collaborate on adult events, nurture relationships with the neighborhood, and coordinate friendly, proactive communication with members and leads. Weekend presence is required.

Qualifications

• Person who can generate ideas for local campaigns and bring energy to public-facing roles.
• Ability to build relationships with neighbors and local businesses.
• Strong front-desk hospitality and guest interaction skills.
• Experience or comfort with planning adult-focused events and programming.

Responsibilities

• Develop and execute guerrilla marketing ideas to generate leads and memberships.
• Cultivate neighborhood partnerships to raise awareness and attract new guests.
• Own front desk experience and guest communications to ensure high service levels.
• Support planning and execution of adult events and programming to engage members.

Skills

Guerrilla marketing

Lead generation

Customer service

Event support

Partnership development

Job description

Lakeshore Sport & Fitness in Lincoln Park is seeking a Community & Guest Experience Lead to energize the club, welcome guests, and drive membership through local partnerships and events. You will own guest interactions from arrival to tour, while aligning with marketing efforts to deliver memorable experiences.

You’ll collaborate on adult events, nurture relationships with the neighborhood, and coordinate friendly, proactive communication with members and leads. Weekend presence is required.