Community Growth & Guest Experience Lead

Lakeshore Sport & Fitness; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Complimentary Family Membership

Complimentary Child Care for Staff

Medical, Dental, Vision, Short & Long

Paid Time Off

401K

Daily Discounted Employee Meal Program

Winter and Summer Team Member Celebrat

Entrepreneurial and collaborative team

50% off club services

Free Parking

Job summary

Lakeshore Sport & Fitness in Lincoln Park seeks a Community & Guest Experience Lead who brings energy, is easy to talk to, and loves meeting people. You’ll own outreach, generate leads, and ensure every guest leaves with a great impression.

This role blends guerrilla marketing, neighborhood partnerships, front desk hospitality, and event support to grow memberships and enhance member experiences.

Qualifications

• Outgoing, people-person with confidence in communication
• Proactive mindset with ownership of outcomes
• Strong communication skills across in-person, phone, and events
• Organized and able to juggle multiple priorities
• Willing to work one weekend day and participate in key club moments

Responsibilities

• Guerrilla marketing and lead generation activities to drive memberships
• Build and maintain relationships with local businesses and organizations
• Front desk and guest experience ownership with hospitality focus
• Support adult events and programming and manage guest flow and leads

Skills

Guerrilla marketing

Lead generation

Neighborhood partnerships

Front desk hospitality

Adult events

Job description

Lakeshore Sport & Fitness in Lincoln Park seeks a Community & Guest Experience Lead who brings energy, is easy to talk to, and loves meeting people. You’ll own outreach, generate leads, and ensure every guest leaves with a great impression.

This role blends guerrilla marketing, neighborhood partnerships, front desk hospitality, and event support to grow memberships and enhance member experiences.