Community Greeter

Red Ledges Golf Club; Heber (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free golf

Employee events

Team recognition

Referral program

Discounts at Troon properties

Job summary

Red Ledges Golf Club in Heber City, UT, invites you to join our friendly team as a Community Greeter. You will be the first impression for members and guests, delivering warm, attentive service and guiding visitors through our luxury community.

This role offers exposure to a premium hospitality environment at a Troon-managed property, with benefits including health plans and 401(k). Applicants should enjoy teamwork, multi-tasking, and daytime to weekend shifts.

Qualifications

• This role requires friendly, warm and caring service to members and guests.
• Efficient at multi-tasking in a fast-paced environment.
• Comfortable working alone while being a strong team player.
• Ability to remain calm under pressure.
• Prior front-facing customer service experience is preferred.
• Experience in luxury hospitality is preferred.
• Proficient with Outlook and Word; willingness to learn more tools.
• Ability to write daily shift reports and maintain concise records.
• Flexible scheduling including mornings, evenings, holidays and weekends.

Responsibilities

• Greet members, guests and visitors with warmth and a positive attitude.
• Provide courteous, efficient and genuine service to all
• Verify access for authorized individuals and assist those without credentials
• Interact with staff, members, guests, contractors and vendors
• Answer calls and respond to emails promptly and kindly
• Maintain tidy, professional daily documentation and office space
• Lock/unlock facilities as needed and support safety reporting
• Assist with events, parking, signage and related tasks for the community and club

Skills

Friendliness

Multi-tasking

Work independently

Calm under pressure

Customer service

Luxury hospitality experience

Outlook/Word proficiency

Daily shift reporting

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Job description

Description

Red Ledges Golf Club, located in Heber City, UT, is pleased to announce an excellent career opportunity for a Community Greeter! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

We are a private, four-season luxury community, in a special setting near the foothills of Utah’s amazing Wasatch Mountain range. It’s minutes from Park City. It’s a quick drive to Salt Lake’s International airport connecting amazing golf, skiing, cinema and adventures to those who travel the planet. And mostly though, it’s home to a region where people love their surroundings and relish their time outdoors being active and alive.

Community Greeter – Job Description

This position reports directly to the Greeter Services Manager and works closely with the Community Association Manager as well as various Department Heads on a regular basis. Greeters are true go-getters and champions of excellent customer service. Acting as the first point of contact for the Club and Community, this position is Red Ledges’ first impression to everyone.

Responsibilities include, but are not limited to:

• Warmly greet members, guests and other visitors arriving at Red Ledges with a smile and positive attitude
• Provide courteous, efficient and genuine service to everyone
• Ensure all authorized people are granted access to the property and kindly assist those that do not have the proper credentials
• Greet, assist and interact with a variety of people, including, employees, members, guests, contractors, and vendors
• Answer phone calls and respond to email in a friendly and timely manor
• Ensure that daily administrative documentation is kept concise and professional at all timesTake pride and care in maintaining the office, all equipment used
• Lock and unlock facilities as needed
• Observe and report various items related to safety and security
• Assist with events, projects, parking, signage and other items as needed to help the Community, the Club, Sales and our members

Qualifications:

• We are looking for friendly, warm and caring people to provide genuine customer service to everyone at Red Ledges
• Efficient at multi-tasking
• Comfortable working alone while being a great team player
• Ability to remain calm under pressure
• Prefer experience in a forward-facing, customer service position
• Prefer candidate to have experience in luxury hospitality, or luxury environment
• Proficient in using a variety of computer programs, including Microsoft Outlook, Word, and willing to learn others
• Ability to write daily shift reports
• Flexible schedule, which includes working early morning, evening, holidays and weekends

The Perks

• Red Ledges and Troon Golf are proud to offer our team members an awesome place to work and provide some very cool bonuses:
• Employment opportunities within Red Ledges Club as well as Troon Golf which includes world-class properties in more than 30 countries and 35 American states – Troon is the world’s leading luxury golf development, marketing and club management company
• Complimentary and/or reduced pricing at other Troon properties
• Free golf at our Jack Nicklaus Signature 18-Hole Golf Course as well as the first ever, Jack Nicklaus Golf Park
• Free trail rides at our Equestrian Center
• Team member recognition, where you are rewarded for your hard work
• Employee bowling, team lunches, events and parties
• Referral program – get paid for bringing a friend to work with you

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.