Community-Focused Retail Store Manager

Goodwill Central Oklahoma; Oklahoma City, Northern (OK, KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical

Vision

Life

401k

RISE program

Job summary

Goodwill Central Oklahoma seeks a Store Manager to oversee operations of donated merchandise and ensure excellent customer and donor service. You will drive sales, manage expenses, hire and develop staff, and maintain compliance with agency SOPs.

The role reports to store leadership, manages a team including Assistant Store Manager and shift leaders, and starts with a pay of $60,257.60 per year plus benefits and the RISE program.

Qualifications

• High School degree or GED, preferred.
• Associates Degree or completion of related retail management course work preferred.
• 5 years of experience in a supervisory role of 20 or more employees and/or demonstrated success in a DGR leadership position with completion of Goodwill assigned training.
• 2 years in a retail setting preferred.
• Ability to transfer to any Goodwill of Central Oklahoma within the territory.

Responsibilities

• Punctual and dependable attendance.
• Manage budget and maintain expenditures in accordance with the Agency, departmental, and store financial goals.
• Comply with Agency policies and Donated Goods Retail SOPs and safety policies.
• Hire, train, evaluate, motivate, develop and supervise all store personnel to exceed standards.
• Greet and assist donors/customers.
• Resolve complaints and communicate with management.
• Maintain proficiency for tasks required in all workstations.
• Monitor and maintain store appearance and housekeeping.

Skills

Leadership

Budget management

Customer service

Communication

Training

Education

Associates Degree or related retail management coursework

High School diploma or GED

Tools

Microsoft Office

Job description

Goodwill Central Oklahoma seeks a Store Manager to oversee operations of donated merchandise and ensure excellent customer and donor service. You will drive sales, manage expenses, hire and develop staff, and maintain compliance with agency SOPs.

The role reports to store leadership, manages a team including Assistant Store Manager and shift leaders, and starts with a pay of $60,257.60 per year plus benefits and the RISE program.