Community-Focused Banking Services Specialist

Willamette Valley Bank; Albany (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Safe working environment

Job summary

Willamette Valley Bank in Albany, OR seeks a personable Client Service Specialist to greet visitors, process routine transactions, and connect customers with financial solutions.

You will collaborate with team members to deliver friendly, accurate service, maintain confidentiality, and follow safety, regulatory, and fraud-prevention practices.

This position offers competitive compensation, benefits, and the chance to serve the local community.

Qualifications

• Strong customer service, communication, and problem-solving skills.
• Ability to build relationships and work effectively as part of a team.
• Comfortable in a fast-paced, cash-handling environment with attention to detail.
• Proficient in Microsoft Office and able to learn bank systems and procedures.

Responsibilities

• Provide friendly, professional assistance to customers in person and by phone.
• Handle deposits, withdrawals, transfers, check cashing, and wire transfers with accuracy.
• Respond to basic account inquiries and help customers navigate banking needs.
• Collaborate with team members to create exceptional and personalized customer experiences.
• Maintain confidentiality, follow safety protocols, and comply with regulations to prevent fraud.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Tools

Microsoft Office

Job description

Willamette Valley Bank in Albany, OR seeks a personable Client Service Specialist to greet visitors, process routine transactions, and connect customers with financial solutions.

You will collaborate with team members to deliver friendly, accurate service, maintain confidentiality, and follow safety, regulatory, and fraud-prevention practices.

This position offers competitive compensation, benefits, and the chance to serve the local community.