Community-First Security Agent | De-Escalation & Response

FORTIS GROUP dba silhouette security; Sonoma (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Competitive salary

Health benefits

Paid vacation

Flexible schedule

Employee assistance program

Cell phone stipend

Job summary

A leading security services provider in California is seeking a Security Agent to ensure safety and provide assistance in vulnerable communities. The role involves maintaining a high visibility presence, engaging with guests, and de-escalating crises while delivering exceptional service. Candidates must have a valid BSIS Guard Card and a high school diploma. Benefits include a competitive salary, health insurance, and flexible schedules.

Qualifications

• Valid BSIS-issued Guard Card required.
• Experience in security, military, or customer service preferred.
• Ability to engage with people experiencing homelessness effectively.

Responsibilities

• Maintain a high visibility presence to prevent unlawful actions.
• Observe alarm systems and investigate disturbances.
• Serve as a leader in de-escalating crises.

Skills

Exceptional de-escalation skills

Communication skills

Interpersonal skills

Education

High School Diploma or GED

Job description

A leading security services provider in California is seeking a Security Agent to ensure safety and provide assistance in vulnerable communities. The role involves maintaining a high visibility presence, engaging with guests, and de-escalating crises while delivering exceptional service. Candidates must have a valid BSIS Guard Card and a high school diploma. Benefits include a competitive salary, health insurance, and flexible schedules.