Security Agent: De-Escalation & Patrol

FORTIS GROUP dba silhouette security; Gastonia (NC); On-site; USD 27,552 - 30,307; Full time

Job summary

Fortis Security Inc. seeks a professional security agent to maintain a high-visibility presence, deter crime, and provide excellent customer service.

Duties include monitoring access, patrolling, and reporting incidents while remaining dependable for fill-in shifts and last-minute event assignments. Requirements include a high school diploma or GED, the ability to obtain a guard card, reliable transportation, and de-escalation skills.

Qualifications

• Be able to obtain guard card with registration requirements of NCGS 74C-11 and NCGS 74C-13.
• Minimum High School Diploma or GED.
• Have reliable transportation.
• Prior military, security, or customer service experience preferred.
• Must be at least 18 years of age.
• De-escalation techniques and conflict resolution skills.

Responsibilities

• Protect the company's property and personnel with the aid of preserving a secure and safe environment.
• Preserves order to implement policies and directives for the site referring to personnel, site visitors, and premises.
• Observe alarm systems or video cameras and operate detecting/emergency equipment.
• Investigate disturbances and detect for signs of crime or disorder.
• Pursue lawfully in direct protection of life or property.
• Apprehend criminals and evict violators.
• Patrol randomly and frequently of building and perimeter.
• Monitor and manage access at building entrances and vehicle gates.
• Record accurate notes in detail of unusual occurrences or any suspicious incidents.
• Protect evidence or scene of an incident within the event of accidents, emergencies, or security investigations.
• Carry out first aid or CPR if licensed.

Skills

Professionalism

De-escalation

Customer service

Observation

Report writing

Situational awareness

Communication

Ethics

Education

High School Diploma or GED

Job description

Fortis Security Inc. seeks a professional security agent to maintain a high-visibility presence, deter crime, and provide excellent customer service.

Duties include monitoring access, patrolling, and reporting incidents while remaining dependable for fill-in shifts and last-minute event assignments. Requirements include a high school diploma or GED, the ability to obtain a guard card, reliable transportation, and de-escalation skills.