Community Experience Manager

Kids for the Future; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Arc of Central Alabama in Birmingham seeks a Community Experience Coordinator to oversee Community Day Services, ensuring effective service delivery and program management. You will supervise staff, maintain training and documentation standards, and act as a liaison with the community to promote advocacy and program development.

The role emphasizes staff leadership, compliance with state standards, and active participation in program growth and quality assurance within a nonprofit community

Qualifications

• Four-year degree in a human services field related to intellectual disabilities.
• Demonstrated expertise in supervision and administration.
• Strong organizational and leadership skills.
• Excellent communication skills, both written and verbal.
• Ability to pass pre-employment screening.

Responsibilities

• Oversee the general operation of Community Day Services, ensuring effective service delivery and program management.
• Supervise staff by ensuring proper service execution, scheduling, monitoring community involvement, conducting staff evaluations, and implementing disciplinary actions as needed.
• Ensure staff attend required training and maintain proper documentation and in-service records.
• Participate in trainings in accordance with Alabama Department of Mental Health and agency standards.
• Ensure monthly documentation, including progress notes, are completed and submitted by the required deadline.
• Assist with annual habilitation meetings as needed.
• Review monthly progress notes and oversee client progress on training objectives.
• Ensure that Direct Support Professionals execute habilitation plan training objectives.
• Complete requisitions as necessary for individual program involvement.
• Assist Directors with program development as needed.
• Approve supply requisitions by program staff before forwarding to Directors.
• Serve as a liaison with the community, acting as a representative, client advocate, and agency advocate, including speaking engagements as appropriate.
• Assist with special duties and projects as assigned.
• Report program and individual progress to Directors.
• Conduct and attend staff meetings as necessary to ensure program delivery and development.

Skills

Supervision

Leadership

Communication

Confidentiality

Training

Education

Four-year degree in human services

Tools

Documentation systems

Scheduling tools

Job description

The Arc of Central Alabama in Birmingham seeks a Community Experience Coordinator to oversee Community Day Services, ensuring effective service delivery and program management. You will supervise staff, maintain training and documentation standards, and act as a liaison with the community to promote advocacy and program development.

The role emphasizes staff leadership, compliance with state standards, and active participation in program growth and quality assurance within a nonprofit community