Community Experience Lead: Programs & Advocacy

The Arc of Central Alabama; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

The Arc of Central Alabama is seeking a Community Experience Coordinator to oversee Community Day Services, ensuring high-quality service delivery and effective program management. This role supervises staff, ensures training and documentation standards are met, and represents the agency in community advocacy and program development.

You will coordinate staff schedules, monitor progress on training objectives, complete monthly reports, participate in habilitation planning, and collaborate with

Qualifications

• Four-year degree in a human services field related to intellectual disabilities.
• Experience in supervision and administration.
• Strong organizational and leadership skills.
• Excellent written and verbal communication.
• Ability to pass pre-employment screening.

Responsibilities

• Oversee the general operation of Community Day Services, ensuring effective service delivery and program management.
• Supervise staff by ensuring proper service execution, scheduling, monitoring community involvement, conducting staff evaluations, and implementing disciplinary actions as needed.
• Ensure staff attend required training and maintain proper documentation and in-service records.
• Participate in trainings in accordance with Alabama Department of Mental Health and agency standards.
• Ensure monthly documentation, including progress notes, are completed and submitted by the required deadline.
• Assist with annual habilitation meetings as needed.
• Review monthly progress notes and oversee client progress on training objectives.
• Ensure that Direct Support Professionals execute habilitation plan training objectives.
• Complete requisitions as necessary for individual program involvement.
• Assist Directors with program development as needed.
• Approve supply requisitions by program staff before forwarding to Directors.
• Serve as a liaison with the community, acting as a representative, client advocate, and agency advocate, including speaking engagements as appropriate.
• Assist with special duties and projects as assigned.
• Report program and individual progress to Directors.
• Conduct and attend staff meetings as necessary to ensure program delivery and development.

Skills

Supervision

Administration

Organizational skills

Leadership

Communication skills

Pre-employment screening

Education

Bachelor's degree in human services related to intellectual disabilities

Tools

Scheduling tools

Documentation systems

Job description

The Arc of Central Alabama is seeking a Community Experience Coordinator to oversee Community Day Services, ensuring high-quality service delivery and effective program management. This role supervises staff, ensures training and documentation standards are met, and represents the agency in community advocacy and program development.

You will coordinate staff schedules, monitor progress on training objectives, complete monthly reports, participate in habilitation planning, and collaborate with