Community Experience & Engagement Lead

Industrious; New York (NY); Vor Ort; USD 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Healthcare

Flexible Vacation Time

Paid Parental Leave

Learning & Development Grant

Employee Resource Groups

Zusammenfassung

Industrious in New York is seeking a Senior Community Manager to design and oversee the full tenant programming experience—from the annual event calendar to day-of execution, building communications, and the tenant app. You lead the team, own engagement metrics, and ensure programs feel personal and impactful.

You’ll build relationships with occupiers, manage budgets, vendor partnerships, onsite activations, and reporting; create a calendar focused on community values; and onboard new tenants

Qualifikationen

• Experience designing and executing tenant programs.
• Strong collaborator with cross-functional teams.
• Excellent hospitality and communication skills.

Aufgaben

• Design and execute a dynamic calendar of tenant events focused on values that build community and engagement.
• Manage all aspects of events including budgeting, vendor management, onsite execution, and reporting.
• Manage event marketing including updating the tenant app, digital and physical signage, and the building newsletter.
• Own the tenant experience app: content creation, audience management, timely building notices, adoption strategy, and negotiating local perks and partnerships.
• Oversee ordering, restocking, receiving, and inventory of amenity supplies; keep spaces spotless.
• Support leasing teams in showcasing building amenities; build strong bonds with occupiers.
• Meet with tenant leads at least once a year; build relationships proactively outside of common space interactions.

Kenntnisse

Event planning

Vendor management

Community engagement

Budgeting & reporting

Tenant relations

Jobbeschreibung

Industrious in New York is seeking a Senior Community Manager to design and oversee the full tenant programming experience—from the annual event calendar to day-of execution, building communications, and the tenant app. You lead the team, own engagement metrics, and ensure programs feel personal and impactful.

You’ll build relationships with occupiers, manage budgets, vendor partnerships, onsite activations, and reporting; create a calendar focused on community values; and onboard new tenants