Community Experience Coordinator – Affordable Housing

LDG Development; Austin (TX); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA) and FSA

Paid Time Off (PTO)

Paid Holidays

401k Retirement Plan

Employee Assistance Program (EAP)

Competitive bonus structure

Tuition Reimbursement

Paid Group Life Insurance

Job summary

LDG Development seeks an Assistant Community Manager in Austin, TX to support operations for an affordable housing asset. You will assist with leasing, budgeting, reporting, rent collection, and resident services, while ensuring compliance with LIHTC and HUD regulations.

The role requires experience in affordable housing, Solidago policy knowledge, and strong MS Office/OneSite skills. Travel between sites is expected; benefits and bonus eligibility are included.

Qualifications

• HUD, LIHTC, TDHCA, TAA and other affordable housing programs knowledge preferred
• Experience in affordable housing and community relations preferred
• Solidago policies and procedures knowledge
• Microsoft Office Word/Excel and Google platform proficiency
• OneSite affordable property management software knowledge preferred
• Thrives in a fast-paced environment with multiple projects
• Reliable transportation and willingness to travel locally
• Ability to embody Solidago Standards

Responsibilities

• Achieve property occupancy goals consistently.
• Ensure lead tracking steps and data entry are completed daily.
• Assist in leasing tours, calls, and online inquiries.
• Respond promptly and courteously to resident requests.
• Design and implement a resident retention program.
• Maintain inventory and order admin supplies for maintenance.
• Submit timely administrative forms, files and reports.
• Report unusual or extraordinary circumstances at the community.
• Assist in onsite audits for compliance with LIHTC, HUD, TDHCA, TDHCA, and others.
• Audit work orders, turnaround times, and move-ins/outs; review EIV and interims.
• Address non-compliance issues with the Community Manager.
• Assist with lease audits and housing inspections; follow up on citations.
• Ensure community complies with regulations.
• Support interviewing, hiring, training, scheduling, and personnel tasks.
• Pursue educational opportunities and Solidago training.

Skills

HUD knowledge

LIHTC knowledge

TDHCA knowledge

TAA knowledge

Affordable housing programs

Community relations

Solidago policies

Microsoft Office

Google platform

OneSite software

Multitasking

Reliable transportation

Travel locally

Solidago Standards

Tools

OneSite software

Microsoft Office

Google Workspace

Job description

LDG Development seeks an Assistant Community Manager in Austin, TX to support operations for an affordable housing asset. You will assist with leasing, budgeting, reporting, rent collection, and resident services, while ensuring compliance with LIHTC and HUD regulations.

The role requires experience in affordable housing, Solidago policy knowledge, and strong MS Office/OneSite skills. Travel between sites is expected; benefits and bonus eligibility are included.