Community Experience Associate

The Haven Coworking; Bend (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

The Haven Coworking in Bend, OR is seeking a part-time Community Experience Associate to welcome members and guests, answer questions, and ensure a smooth daily experience in the space.

You will manage front desk operations, assist with space bookings and event support, and help coordinate member communications. This role emphasizes inclusivity and collaborative teamwork in a vibrant coworking community.

Qualifications

• Strong customer service and hospitality skills to create a welcoming, professional environment for members and guests.
• Organizational and time-management abilities to handle front desk operations, space coordination, and event support efficiently.
• Effective written and verbal communication skills for interacting with members and supporting internal communications.
• Comfort with basic office technology and coworking tools (scheduling systems, email, messaging platforms, POS).
• Ability to work on-site in Bend, OR, including some evening or weekend hours for events.
• Demonstrated commitment to inclusivity and community-building with a collaborative approach.
• Previous experience in coworking, hospitality, retail, or community-focused roles is preferred but not required.

Responsibilities

• Welcome members and guests and answer questions to ensure a smooth daily experience in the space.
• Manage front desk operations and maintain a tidy, functional environment.
• Support event setup and breakdown and assist with member communications.
• Coordinate bookings for meeting spaces and help with space utilization.
• Gather feedback from members and share insights with the team to improve offerings.
• Collaborate with colleagues to reflect The Haven’s mission and values in daily operations.
• Assist with onboarding and orienting new members to the coworking community.
• Help with basic administrative tasks and internal communications as needed.

Skills

Customer service

Hospitality mindset

Organization

Time management

Written and verbal communication

Office technology & coworking tools

Event support

Inclusivity & community-building

Tools

Scheduling systems

Email platforms

Messaging platforms

Point-of-sale systems

Job description

Company Description

The Haven Coworking is a workspace and social hub in Bend, OR, created by women and intentionally designed to welcome and support everyone. The space offers amenities and programming that aim to enhance both work and life, fostering a balanced and engaging professional environment. Members benefit from thoughtfully curated events, resources, and community connections that encourage collaboration and personal growth. The Haven focuses on cultivating an inclusive atmosphere where individuals from diverse backgrounds can thrive in their work while building meaningful relationships.

Role Description

The Community Experience Associate is a part-time, on-site role based at The Haven Coworking in Bend, OR. This role is responsible for welcoming members and guests, answering questions, and ensuring a smooth daily experience in the space. Day-to-day tasks include managing front desk operations, maintaining a tidy and functional environment, supporting event setup and breakdown, and assisting with member communications. The Community Experience Associate helps coordinate bookings for meeting spaces, gathers feedback from members, and collaborates with the team to improve community offerings and services. This role actively contributes to a friendly, inclusive atmosphere that reflects The Haven’s mission and values.

Qualifications

• Strong customer service and hospitality skills, with the ability to create a welcoming, professional environment for members and guests.


• Organizational and time-management abilities to handle front desk operations, space coordination, and event support efficiently.


• Effective written and verbal communication skills for interacting with members, responding to inquiries, and supporting internal communications.


• Comfort with basic office technology and coworking tools (e.g., scheduling systems, email, messaging platforms, and point-of-sale systems).


• Ability to work on-site in Bend, OR, including some evening or weekend hours as needed for events and community programming.


• Demonstrated commitment to inclusivity and community-building, with a collaborative approach to working with colleagues and members.


• Previous experience in coworking, hospitality, retail, or community-focused roles is preferred but not required.