Community Engagement Navigator

Advocates; Lexington (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Advocates in Massachusetts is seeking a Community Engagement Navigator to support brain injury survivors in rebuilding skills, confidence, and independence. This mobile, person-centered role connects individuals with essential community resources, transportation, benefits, housing, and employment opportunities.

You will accompany clients on community outings, collaborate with an interdisciplinary team, document progress, and tailor 1:1 and group programming to each person’s goals.

Qualifications

• High School Diploma/GED is required; BA/BS preferred with 1 year experience in related fields.
• Must have a valid driver's license and access to a vehicle.
• Strong interpersonal and communication abilities.
• Proficiency with basic computer tools and record-keeping.

Responsibilities

• Deliver client services including intake, service planning, life skills training and coordination of other services.
• Provide support and supervision to brain injury survivors.
• Assist with transportation planning and utilization to meet service needs.
• Document monthly progress toward identified goals.
• Maintain ongoing communications with staff and service providers.
• Provide crisis intervention and access emergency services as needed.
• Identify and address community integration issues for caseload clients.

Skills

Interpersonal skills

Communication

Computer proficiency

Driver's license

Teamwork

Cultural competency

Education

BA/BS degree preferred

High School Diploma/GED

Job description

Overview

Starting Rate $21.00/hour

Schedule: Monday through Friday with some possible weekends

The Community Engagement Navigator is a mobile, person-centered, community-impact role designed for someone who believes in the power of dignity, inclusion, and possibility. In this position, you’ll support brain injury survivors as they rebuild skills, confidence, and independence. You’ll empower individuals to explore meaningful community living options, make informed choices, and actively shape the lives they want to lead. By forming authentic, trusting relationships, and learning each person’s story, you’ll help connect them with and maintain connections with vital community resources— including public benefits (health care, housing, transportation, financial security, food security), technology, volunteerism, employment, and social, leisure, and recreation opportunities.

You’ll accompany individuals and groups on community outings that build comfort and independence, collaborate with an interdisciplinary team committed to person-centered care, and spark social connection by helping people discover activities that bring joy and purpose. Along the way, you’ll assess needs and wants of the individuals to develop meaningful 1:1 and group programming, identify and implement support strategies that promote independence, document visits, progress, and goals with clarity, accuracy, and timeliness, and act as a knowledgeable guide as individuals navigate the community around them.

This isn’t just a job—it’s an opportunity to walk alongside someone as they rediscover their strengths, reimagine what’s possible, and create a life filled with purpose and connection. If you’re passionate about empowering others and driven by meaningful work that transforms lives, this is where you can shine.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Responsible for the delivery of client services, to include intake, service planning, life skills training and coordination of other services to achieve client goals.
• Provide support and supervision to the brain injury survivor.
• Provide transportation and training around utilizing transportation to brain injury survivors, to meet the survivor’s service needs.
• Document monthly progress toward identified goals.
• Maintain ongoing communications with program/agency staff and service providers.
• Provide crisis intervention and access emergency services to clients as needed.
• Identify and address community integration issues for clients on caseload or as designated.

Qualifications

• BA/BS degree preferred with 1 year experience in the field (All related volunteer, internship and employment experience will be considered) Psychology, social work, special education, recreation therapy, communication sciences and disorders, sociology, kinesiology/exercise science graduates and pre‑med gap year candidates encouraged to apply!
• Must be able to perform each essential duty satisfactorily.
• Must have sensitivity to the needs of the population.
• Strong computer knowledge.
• Strong analytical, numerical and reasoning abilities.
• Must have excellent interpersonal skills and ability to work as part of a team.
• Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
• Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.