Mobile Outreach Specialist

Advocates; Hudson (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Advocates is seeking a Mobile Outreach Specialist to provide psychiatric rehabilitative interventions to people living in the community with weekly support for symptom management, finances, appointments, and daily living tasks. You will manage a caseload in their own apartments and drive within the community, with mileage reimbursement.

The role collaborates with a Clinical Supervisor, residential program staff, and a Housing Coordinator; a High School Diploma or BA/AS with related experience is

Qualifications

• High School Diploma/GED or BA/AS with related experience.
• Ability to read English and communicate effectively in English.
• Must hold a valid driver’s license and have access to an insured vehicle.

Responsibilities

• Deliver rehabilitative services, support, and coordination to achieve goals for the person served.
• Participate in treatment planning and attend required meetings.
• Provide transportation to persons served as needed.
• Communicate progress and update daily notes and treatment plans.
• Ensure clinical records meet Rehab Option standards and are billed correctly.
• Maintain professional communication with staff and customers to support effective working relationships.
• Assist individuals in transitioning between group homes and independent living, including moving tasks.

Skills

Communication skills

English proficiency

Driving

Organization

Computer skills

Interpersonal skills

Cultural diversity understanding

Education

BA/AS in related field or HS diploma + 2 years related experience

Job description

Overview

Starting Rate: $21.50/hour

Schedule: Sunday, Monday, Wednesday, Thursday 8am-5pm, Tuesday 12pm - 8pm

The Mobile Outreach Specialist position is a great fit for those who have previously worked in a Group Living Environment and who are seeking more independence in their next role! As a Mobile Outreach Specialist (MOS), you will provide psychiatric rehabilitative interventions to people receiving support from the Clinical Team. This position requires significant independent work as well as work with a larger team including a Clinical Supervisor, residential program staff, and a Housing Coordinator. You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This position requires driving within the community, and Mobile Outreach Specialists receive mileage reimbursement.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We'rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Responsible for the delivery of services, support, interventions, and coordination of other services to achieve goals for the person served.


• Participate in the development of the treatment plan and attend other treatment meetings as required.


• Perform interventions with persons served that address their identified goals and result in skill development.


• Provide transportation to persons served as connected to treatment needs.


• Communicate progress of persons served, status, and any changes in daily notes, monthly submission of progress notes and submission treatment plans as needed.


• Ensure that rehabilitative treatment and clinical record meet Rehab Option standards and billing codes are entered in a timely and accurate manner.


• Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service


• Support individuals in transition between group homes and independent living. Assist with all facets of the move which includes packing/unpacking, organizing for a physical move, setting up utilities, cleaning.


• Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.


• Provide crisis intervention and access emergency services as needed.


• Identify and address community integration issues for persons served.


• Participate in or facilitate group work as designated by supervisor.


• Actively participate and attend supervision and staff meetings.


• Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP).


• Maintain professional, pleasant, approachable and helpful demeanor at all times

Qualifications

• BA or AS in related field or High School diploma and 2 years' experience in related field.


• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations


• Ability to read English and communicate effectively in the primary language of the program to which they are assigned


• Ability to thrive in a fast-paced, team-oriented environment and as well as work independently


• Strong organizational skills and ability to multi-task


• Strong computer knowledge


• Strong analytical, numerical and reasoning abilities.


• Must have excellent interpersonal skills and ability to work as part of a team.


• Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport persons served.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.