Community Engagement Manager

Didi Hirsch Mental Health Services; Los Angeles (CA); On-site; USD 78,000 - 89,000; Full time

Job summary

Didi Hirsch Mental Health Services is seeking a Community Engagement Manager for the Olympic Suicide Prevention Center. This hybrid role in Century City, CA, involves building partnerships and coordinating disaster mental health programs to expand access to care across affected communities.

You will work with cross-functional teams to deploy field-based and telehealth services, develop policies, and train staff for readiness in crises.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 1-2 years in disaster preparedness/response, emergency management, or community coordination.
• Strong understanding of mental health needs during and after disasters.
• Experience building partnerships with community organizations and stakeholders.
• Excellent project management, coordination, and organizational skills.
• Ability to work effectively in field settings during crisis situations.
• Advanced public speaking/presentation skills, clear written communication.
• Ability to collaborate across departments and teams.
• Commitment to Didi Hirsch mission and team objectives.
• Willingness to adapt and learn new skills as needed.
• California driver’s license, car insurance, and good driving record.
• Experience in community mental health or nonprofit sectors.
• Training/certification in Psychological First Aid or ICS or similar frameworks.
• Bilingual abilities in Spanish valued.

Responsibilities

• Build and strengthen partnerships with community organizations and government agencies.
• Coordinate deployment of field-based and telehealth mental health services.
• Collaborate on policy development, program materials, and reservist operations.
• Train staff for the Reservist Mental Health Initiative and disaster deployment.
• Ensure timely disaster-specific training and effective service delivery.
• Coordinate across senior leaders to align crisis response efforts.
• Manage projects within disaster response initiatives.

Skills

Project management

Coordination

Public speaking

Education

Bachelor’s degree in Emergency Management, Public Health, Social Work, Psychology, or related field

Job description

Community Engagement Manager (Olympic Suicide Prevention Center)

This is a hybrid position based in Century City, CA. Candidates must be local to Los Angeles County and be willing to travel throughout the Pacific Palisades, Altadena and the surrounding area 3-4 times a week.

The pay range for this position is between $77,583-$89,220 annually.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 290,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible.

Summary

As a Community Engagement Manager, you will build and strengthen community partnerships to expand access to mental health services for individuals and communities affected by natural and human-made disasters. You will coordinate disaster care programs and support field-based response efforts, working closely with partners and internal teams to deliver timely, compassionate mental health support during times of crisis.

Primary Duties

Community Relations

• Identify, build, and maintain partnerships with community-based organizations, government agencies, and other stakeholders involved in disaster preparedness and response.
• Build out referral networks to facilitate rapid client connection to needed resources before and during disasters.
• Support the development of donor networks to strengthen program sustainability, in collaboration with the agency’s Development and Grants Teams.
• Attend and represent the agency at conferences, meetings, and community events to position the organization as a leader in disaster mental health response.

Program Coordination

• Responsible for coordinating the deployment of field-based and telehealth mental health services.
• Responsible for collaborating with the Director with the Research & Evaluation, Grants, and Quality Improvement teams to develop and implement methods for assessing program effectiveness, track grant deliverables, and ensure clinicians document services appropriately.
• Responsible for collaborating with the Director on development of policies, procedures, and program materials, and effective reservist program operations.
• Responsible for collaborating the training & onboarding of staff in the Reservist Mental Health Initiative to ensure readiness for deployment during disasters.
• Following a disaster, in collaboration with the Director of Crisis Care, responsible to ensure all program staff receive timely, disaster-specific training materials to support effective service delivery and awareness of community needs.
• Coordinate with the Senior Director of Training and Community Engagement, Director of School Strategy and Services, Clinical Leadership within Whole Person Care and the Suicide Prevention Center, Director of Business Development (and team), and other stakeholders to ensure integrated response efforts.
• Manage projects specific to disaster response initiatives within the program team.

Community Response

• Meet with community stakeholders to gather information about emerging needs during/after a disaster and advise the Director on strategic response decisions.
• Coordinate and participate in online and field-based crisis response, community meetings and trainings to community groups affected by disaster events.
• Be present in the field as required to support coordination and direct service delivery.
• Coordinate with the marketing team to ensure timely dissemination of service information to impacted communities.

Position Requirements

• Bachelor’s degree in Emergency Management, Public Health, Social Work, Psychology, or related field (Master’s degree preferred).
• Minimum of 1-2 years experience in disaster preparedness and response, emergency management, community coordination, mental health program outreach, or related areas.
• Strong understanding of mental health needs during and after disasters.
• Demonstrated experience building partnerships with community organizations and stakeholders.
• Excellent project management, coordination, and organizational skills.
• Ability to work effectively in field settings during crisis situations.
• Advanced public speaking/presentation experience and skills in presenting ideas, information, and viewpoints clearly, both verbally and in writing.
• Ability to work collaboratively within a multidisciplinary team and across departments.
• Demonstrate commitment to team objectives and Didi Hirsch mission.
• Adapt to changing needs by acquiring new skills and knowledge.
• Current California driver’s license, car insurance, and a driving record acceptable to the Agency’s insurance carrier.
• Experience working within community mental health or nonprofit sectors.
• Training or certification in Psychological First Aid, Incident Command Systems, or similar disaster response frameworks.
• Bilingual abilities in Spanish are highly valued.

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence:We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.

Diversity & Inclusion:We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity:We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.

Well Being:We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

Advocacy:We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.

Community Engagement:We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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