Community Education & Referrals Coordinator

Oceans Healthcare; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, seeks a Community Liaison to develop the Community Education Plan and foster long-term relationships with referral sources to increase hospital utilization.

Responsibilities include mobile assessments, 1:1 outreach with community professionals, and education of facilities and rural communities about Adult and/or Geriatric Psychiatry Unit services; the role supports education strategies and performance improvement initiatives.

Qualifications

• Minimum 2 years marketing or advertising experience.
• Bachelor's degree in marketing, mass communications, business administration, or equivalent.
• Knowledge of hospital operations and psychiatric programs preferred.
• CPR certification and Oceans approved behavioral health de-escalation program required.
• Ability to work in a high-paced, occasionally stressful environment with interruptions.

Responsibilities

• Builds relationships with community professionals to generate referrals to Adult and/or Geriatric Psychiatry Unit Program.
• Performs mobile assessments.
• Makes 1:1 contact with community professionals.
• Initiates strategies to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.
• Promotes specialty clinics in the community to highlight Adult and/or Geriatric Psychiatry Unit's program and services.
• Assists the Director in planning and implementing education strategies.
• Maintains monthly reports for department (e.g. Contact Lists, Reference Logs, Newsletters, Fax Outs, Follow-up Calls, Physician Expense Reports).
• Analyzes marketing data to develop strategies.
• Reports to team members information affecting community education efforts.
• Performs any other duties and projects as assigned.

Skills

Relationship building

Referral networking

Marketing

Communication

Education

Bachelor's degree in Marketing / Mass Communications / Business Administration

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, seeks a Community Liaison to develop the Community Education Plan and foster long-term relationships with referral sources to increase hospital utilization.

Responsibilities include mobile assessments, 1:1 outreach with community professionals, and education of facilities and rural communities about Adult and/or Geriatric Psychiatry Unit services; the role supports education strategies and performance improvement initiatives.