Community-Driven Branch Leader

JP Morgan Chase; Mint Hill (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Chase seeks a Branch Manager to lead a busy North Carolina branch, driving deposits growth, investment services, and superior client experience. You will coach a team, manage operations, and promote innovative banking solutions while upholding risk controls and brand integrity.

The role requires 2+ years in retail banking or Chase leadership, and flexibility to work weekend/evening hours in a fast-paced environment.

Qualifications

• Experience leading a banking team with focus on service quality and performance.
• Proven ability to coach staff and drive deposits and investments growth.
• Comfort with risk controls and regulatory compliance in a branch setting.

Responsibilities

• Lead and manage all aspects of the branch including deposits, investments, and operations.
• Coach team to deliver attentive, hospitality-driven service and guidance to clients.
• Represent the brand and culture while promoting new banking solutions and tech.
• Ensure a strong risk and control environment with sound judgment and integrity.
• Build relationships with local businesses and the community to grow branch presence.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Banking experience

Education

High school diploma

College degree preferred

Job description

Chase seeks a Branch Manager to lead a busy North Carolina branch, driving deposits growth, investment services, and superior client experience. You will coach a team, manage operations, and promote innovative banking solutions while upholding risk controls and brand integrity.

The role requires 2+ years in retail banking or Chase leadership, and flexibility to work weekend/evening hours in a fast-paced environment.