Community-Driven Banker: Relationship & Growth Specialist

First State Bank Nebraska; Norfolk (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

First State Bank Nebraska is seeking a Universal Banker – Relationship Specialist at our Norfolk, NE branch. This role focuses on growing deposits, deepening customer relationships, and delivering needs-based financial solutions.

You will partner with lenders and teammates to expand banking relationships and serve customers as a trusted neighbor. The position emphasizes proactive outreach, community involvement, and strong customer service in a non-exempt, full-time role reporting to the

Qualifications

• Experience in sales, business development, or relationship management preferred.
• Customer service experience required; banking experience preferred.
• Strong ability to build relationships, network, and generate new business opportunities.

Responsibilities

• Develop and maintain strong relationships with new and existing customers to support deposit growth and long-term retention.
• Proactively identify and pursue business development opportunities through networking and community involvement.
• Conduct needs-based conversations to recommend appropriate products and services that align with customer goals.
• Build and manage a portfolio of deposit relationships, tracking growth and engagement through defined metrics.
• Represent First State in community events, marketing initiatives, and outreach efforts to promote brand awareness.

Skills

Customer service

Relationship building

Communication skills

Problem solving

MS Office

Tools

Microsoft Office

Job description

First State Bank Nebraska is seeking a Universal Banker – Relationship Specialist at our Norfolk, NE branch. This role focuses on growing deposits, deepening customer relationships, and delivering needs-based financial solutions.

You will partner with lenders and teammates to expand banking relationships and serve customers as a trusted neighbor. The position emphasizes proactive outreach, community involvement, and strong customer service in a non-exempt, full-time role reporting to the