Community Director II: Lead High-Performing Apartment Team

Prime Residential Property Management LP; Concord (CA); Presencial; USD 75.000 - 91.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Paid time off

Floating holidays

Birthday day off

Parental Leave

401(k) with company matching

Tuition reimbursement

Housing discounts

Descripción de la vacante

Prime Residential Property Management LP is seeking a Community Director for our Concord, CA property. This role leads property teams, protects resident satisfaction, and drives occupancy performance.

You will manage budgets, lead marketing and lease strategies, and ensure compliance with housing laws and company standards. Ideal candidates bring 5+ years in property management and 3+ years of supervision, plus strong financial and customer-service skills.

Formación

• 5+ years of property management experience.
• 3+ years of supervisory experience.
• Knowledge of employment, fair housing, and landlord/tenant laws.
• Demonstrated leadership, strategic thinking, and team-building skills.
• Strong financial, marketing, and customer service expertise.
• Valid driver's license.

Responsabilidades

• Recruit, engage, and retain a diverse team of property management professionals embracing and building a team culture focused on diversity, equity, inclusion, and belonging.
• Hold regular staff and individual meetings to maintain strong team culture and shared progress toward property goals and standards.
• Develop effective marketing plans, monitor property appearance, and evaluate cost per lease and traffic strategies.
• Ensure all associates understand the competitive environment and adjust market rents proactively.
• Anticipate market changes and make strategic adjustments.
• Establish and prepare comprehensive operating budgets with input from key team leaders.
• Review weekly updates to address occupancy and future exposure.
• Conduct weekly inspections of the property to evaluate conditions and report any risks or service needs.
• Monitor and maintain community goals for resident satisfaction and retention.
• Stay current on local market conditions, trends, and forecasts.
• Identify and implement marketing campaigns to generate traffic and leases.
• Conduct and lead competitive property assessments through online research, digital tours, and review of market data.
• Build and maintain a customer-focused culture of respect, responsiveness, and efficiency.
• Respond to resident and prospect inquiries with professionalism and confidence.
• Participate in resident relationship-building activities and monthly renewal programs.
• Establish leasing and maintenance goals and ensure timely delivery of required reports.
• Adhere to company protocols for vendor and contract management and ensure compliance with all training requirements.

Conocimientos

Leadership

Communication

Budgeting

Customer focus

Strategic thinking

Descripción del empleo

Prime Residential Property Management LP is seeking a Community Director for our Concord, CA property. This role leads property teams, protects resident satisfaction, and drives occupancy performance.

You will manage budgets, lead marketing and lease strategies, and ensure compliance with housing laws and company standards. Ideal candidates bring 5+ years in property management and 3+ years of supervision, plus strong financial and customer-service skills.