Community Director

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional training opportunities

Exclusive campus discounts

Job summary

University of North Carolina at Chapel Hill seeks a Community Director to oversee residential communities of 400–1000 students, serving as lead educator and manager of operations, budget, and student conduct.

Ideal candidates bring experience with diverse student populations, strong supervisory and counseling skills, and a Master’s in a related field; position includes summer oversight and a comprehensive benefits package.

Qualifications

• Requires experience working with diverse undergraduate and graduate student communities.
• Strong supervisory, administrative, communication, and counseling skills are essential.
• Preferred: Master’s Degree in Student Affairs Administration or Higher Education Administration.

Responsibilities

• Develop and coordinate residential communities for 400–1000 students.
• Oversee budgeting, staff supervision, and conduct/crisis management.
• Advise and provide oversight for community governments and resident staff.
• Participate in program development and learning opportunities for residents.

Skills

Supervisory

Administrative

Communication

Counseling

Diversity experience

Education

Master's Degree in Student Affairs Administration

Higher Education Administration

Job description

Posting Information

• Department Carolina Housing-653001
• Career Area Student Services
• Posting Open Date 07/10/2026
• Application Deadline 10/15/2026
• Open Until Filled No
• Position Type Permanent Staff (EHRA NF)
• Working Title Community Director
• Appointment Type EHRA Non-Faculty
• Position Number 20017176
• Vacancy ID NF0009887
• Full Time/Part Time Full-Time Permanent
• FTE 1
• Hours per week 40
• Position Location North Carolina, US
• Hiring Range $37,800 - $48,024
• Proposed Start Date 08/24/2026

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Carolina Housing is committed to providing convenient housing that is secure, inclusive, and supportive. Students create a home in our on-campus communities, build life-long friendships and develop skills for their current and futures successes as they journey through their Carolina experience. In support of this mission, the department provides a comprehensive campus housing operation for approximately 10,000 residents including business services, residence life and education, family housing, administrative services, housekeeping, maintenance, human resources, marketing, and information technology. Within these operations, over 500 full-time, part-time, and student staff are responsible for 3.1 million square feet of residential space and an annual auxiliary budget of over $70 million. The department receives no State funding, which makes the operation unique in that it must manage both revenue and expense projections and budgets. The department is also dynamic in that it must continuously adjust to changes in student preferences, demand, rate levels, and a changing landscape of construction and renovation, and enrollment growth. Carolina Housing prides itself on being student-centered, data-driven and dedicated to continuous improvement. To that end, the department is amid implementing its five-year strategic plan and in the process of long-term capital planning that is likely to include renovation and new construction.

Position Summary

Community Directors develop and coordinate residential communities of approximately 400-1000 predominantly undergraduate students that augment and extend the intellectual climate of the University. Community Directors serve as the lead educator for students in the community and are designated as managers of their communities; including facilities operations, budget management, student conduct, and crisis management. Community Directors assess, plan, implement, and evaluate intentional learning opportunities in the community to meet the developmental needs and learning objectives of students and staff. Community Directors have responsibility for the selection, training, evaluation, supervision and mentoring of 20-50 student staff. Community Directors are expected to have direct contact with residents, including advising a community government, providing guidance to Learning Communities where applicable, and through routine daily interactions. During their tenure, Community Directors may have the opportunity to instruct a section of the Peer Leadership in University Environments (PLUE) course. Summer Operations, as a major revenue-generating business, entails the assignment of the CD during summer months to either Summer School housing, Summer Orientation, Departmental Summer Projects, or conferences and camps.

The successful candidate has a passion for working with a diverse student population, committed to student learning and development, and strong critical thinking and problem solving skills. A successful staff member demonstrates initiative, possesses the ability to work autonomously as well as part of a team, and maintains a positive attitude. Strong supervisory, administrative, communication, and counseling skills are essential.

Community management functions include: administrative duties, budgeting, record-keeping, and timely response to requests for information; assessing and implementing changes that will connect the community to the academic functions of the University; serve as the primary resource and point-of-contact for residents in the community; manage crises, conflict, and conduct situations in the community and for areas when on-call; serve as a primary hearing officer for the community; maintain administrative and data entry functions related to the conduct process; serve as facility manager for the community, including responsibility for keys, furnishings, administrative functions, and liaison with Housekeeping and Housing Support. From May to August, provide oversight to conferences, camps, Summer School or Departmental summer projects: work in a small team with additional Community Directors to co-facilitate the supervision of student staff in joint communities. Be available to work non-traditional hours during opening and closing to accommodate check ins and check outs.

Community leadership functions include: assess needs, develop outcomes, and create intentional learning opportunities that augment and support classroom learning; develop and facilitate activities, workshops, and seminars for residents and staff; establish working relationships with faculty concerning the developmental and pragmatic skills that foster learning opportunities; select, train, supervise, and evaluate an inclusive student staff; advise and provide oversight for community governments and residential learning programs; if applicable, provide leadership, direction, and support for faculty and professional staff within the assigned community.

Demonstrate active involvement in the Department of Housing and Residential Education, the Division of Student Affairs, the University and the profession: serve as a representative of the department for issues involving student life, campus housing, and student learning opportunities; participate fully in committees and initiatives for the Residential Education Unit and the department; develop and implement a professional development plan in conjunction with a supervisor.

Minimum Education and Experience Requirements

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Required Qualifications, Competencies, and Experience

Experience working with diverse undergraduate and graduate/professional student, faculty, and staff communities such that exist at Carolina, which reflect an array of ethnic, racial, cultural, faith, gender, and other identities.

Preferred Qualifications, Competencies, and Experience

A Master's Degree in Student Affairs Administration, Higher Education Administration, or similarly related field. Undergraduate, graduate, or professional experience in a Housing position such as Resident Advisor, Graduate Assistantship, Internship, or similar experience. Experience supervising staff. Demonstrated ability to utilize technology in the delivery of student programs.

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Posting Contact Information

Department Contact Name and Title

Paige Hlad, Coordinator for Residential Leadership

Department Contact Telephone or Email

[e-mail]

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.