Community Director

High Point University; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

High Point University’s Office of Residence Life seeks a self-motivated student affairs practitioner to support student development and the residential experience. This live-on position places you in a residence hall apartment within the assigned building and requires evening/weekend commitments and rotating on-call duties.

You will supervise Resident Assistants, coordinate onboarding, develop community activities, manage budgets, and enforce university housing policies.

Qualifications

• Requires a Bachelor's degree and strong organizational skills.
• Experience in decision-making in complex situations and supporting students of concern.
• Excellent communication, interpersonal and team-building abilities.
• Ability to multi-task and set priorities, with calmness in emergencies.

Responsibilities

• Selects, trains and supervises Resident Assistants in the assigned community.
• On-boarding and training of student staff.
• Develops healthy one-on-one and teamwork dynamics for oversight of residential community.
• Facilitates staff development and staff meetings.
• Implements residential curriculum initiatives through student staff management.
• Develops activities to foster resident connections and addresses roommate conflicts.
• Enforces housing regulations and manages discipline through university conduct process.
• Advises Community Residential Student Council with Senior RA.
• Supports CARE team and serves as a resource for students of concern.
• Conducts safety inspections and coordinates openings/closings and program budgets.
• Maintains occupancy records and keys, and ensures software systems are updated.
• Serves on departmental committees and participates in year-round duty rotation.

Skills

Communication skills

Interpersonal skills

Team building

Organization and planning

Attention to detail

Multitasking

Emergency decision making

Education

Bachelor's degree

Master’s degree in Higher Education or related field

Tools

Maxient

StarRez

eRezLife

Job description

The Office of Residence Life is seeking a self-motivated and driven student affairs practitioner with a passion for student development and residential experience. The applicant for this position is live‑on, residing in a residence hall apartment within the assigned building. Successful candidates will thrive in a fast‑paced, collaborative environment with the ability to prioritize student safety and development of life skills. This position includes occasional evening and weekend commitments and rotating on‑call responsibilities. For additional information regarding this position, please contact Charlene Kilpatrick, Director of Residence Life at [e-mail].

Qualifications Required

• Bachelors degree
• Experience in complex decision‑making
• Experience in supporting students of concern
• Excellent communication, interpersonal skills and team building skills
• Excellent organization and planning skills
• Attention to detail
• Ability to multi‑task and set priorities
• Capability to remain calm and make decisions in emergency situations

Preferred

• Master’s degree in Higher Education, Student Affairs, Counseling, or relevant field

Essential Functions

Supervision

• Selects, trains, and supervises Resident Assistants in assigned community
• Assists with the on‑boarding and training of student staff
• Develops healthy one‑on‑one and teamwork dynamics to ensure proper oversight of residential community and residents
• Facilitates on‑going team building and staff development opportunities through staff meetings
• Implements residential curriculum initiatives through management of student staff tasks

Community Development

• In conjunction with student staff, develops activities designed to develop connections between residents
• Coordinates the department’s response to roommate conflicts and other resident concerns
• Ensures University social and housing regulations are understood and followed by students
• Determines and administers discipline and sanctions for minor judicial infractions through the University conduct process
• Advises Community Residential Student Council in conjunction with Senior RA
• Serves as an extension of the CARE team by providing support and serves as a resource for students of concern

Administrative and Facility Management

• Conducts walk‑throughs of community to ensure any maintenance, housekeeping, safety problems are identified, reported, and resolved
• Conducts Health and Safety Inspections the Saturday before all long University breaks
• Manages openings and closings of assigned building around opening and closing of each term
• Coordinates the program budgets for the staff accounts
• Manages the occupancy and assignment procedures and records
• Ensures the proper management of keys
• Maintains accuracy of various software systems such as Maxient, StarRez, eRezLife, etc.
• Serves on two departmental committees

Crisis Response

• Participates in year‑round duty rotation to provide support to the residential population and determines appropriate actions/resources needed as outlined in the duty manual
• Collaborates with on‑call staff, Campus Enhancement, and Campus Security and Police for response to emergent situations
• Maintains awareness of campus and community resources

Additional Responsibilities

• Responsible for other responsibilities as directed by their supervisor and/or other Residence Life Leadership Team
• Attends all meetings and events as designated by the Assistant Vice President of Student Life, Senior Director of Housing and Residence Life, and/or Director of Residence Life

High Point University prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, age, disability, genetic information or veteran status and other legally protected statuses. The University encourages all applicants to apply. High Point University does not sponsor H1‑B Visas.